Trimble Business Center Specialist at AllTerra Central – Austin, Texas

NOTE: This position can be based in any of our locations: Austin, Dallas, Houston, San Antonio, OKC or Phoenix, AZ

AllTerra is seeking a knowledgeable and customer-focused Trimble Business Center (TBC) Specialist to join our Advanced Technology Team. In this role, you will serve as a trusted technical partner to our customers, helping them optimize their field and office workflows using Trimble Business Center, Trimble Access, and related geospatial technologies.

This position is ideal for an experienced surveying or construction professional who enjoys problem-solving, teaching others, and staying current with emerging industry technology.

What You’ll Do:

Provide expert technical consultation and support for Trimble Business Center (TBC) and Trimble Access (TA) via phone, online sessions, and in-person visits.

Document all customer interactions and technical support activities.

Train customers on new and existing Trimble features, capabilities, and workflows.

Stay current on emerging technologies and continuously build technical skills.

Build strong working relationships with customers, internal technical staff, and sales teams.

Support clients enrolled in AllTerra’s paid technical support programs.

Develop instructional content, including videos and monthly online training sessions or webinars.

Learn and support all TBC modules (Scanning, Corridors, Drafting, Mobile Mapping) and TA applications (Roads, Pipelines).

Share technical updates, solutions, and best practices with internal teams.

Contribute quarterly technical tips to AllTerra’s Technical Newsletter.

Assist the technical team with additional projects or tasks as needed.

What You Bring:

High School Diploma or equivalent (additional education a plus).

10+ years of experience in the construction or land surveying industry.

Expertise with Trimble Business Center, Trimble Access, RTK, VRS, Static GNSS workflows, robotic and conventional total stations, and scanning workflows.

Strong attention to detail with the ability to manage multiple tasks in a fast-paced environment.

Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint, Teams).

Strong verbal, written, and interpersonal communication skills.

Ability and willingness to travel to customer sites as needed.

Flexibility to work outside standard business hours when required.

Work Environment & Physical Requirements:

Professional office environment with moderate noise levels.

Regular activities may include standing, talking, hearing, walking, and using hands to operate tools or equipment.

Occasional requirements include sitting, kneeling, crouching, climbing, or lifting up to 25 lbs.

Must have the ability to work at customer job sites, which may involve exposure to varying weather conditions.

Reasonable accommodations may be provided for individuals with disabilities.

Why Join AllTerra?:

Be part of a collaborative, forward-thinking technical team.

Work with cutting-edge geospatial technologies and continuously expand your skills.

Make a direct impact on customer success and satisfaction.

Grow within a company committed to innovation and professional development.

NOTE: This position can be based in any of our locations: Austin, Dallas, Houston, San Antonio, OKC or Phoenix, AZ