DoubleTree Norwalk - Convention Services Coordinator-Sales at Aimbridge Hospitality – Norwalk, California

DoubleTree Norwalk - Convention Services Coordinator-Sales
This position is primarily selling (85%) and administrative (15%). We're looking for someone who is looking to grow within the Sales Department and develop into our next Catering Manager OEM. Schedule starting will be Monday-Friday and transition to business needs including weekend and holiday coverage.

Join our team as a Convention Services Coordinator!

As a Convention Services Coordinator, youre the ultimate team playerhelping the Director of Sales & Marketing and our Sales Managers wow our guests! Youll keep communication flowing, tackle essential admin tasks, and even get to flex your sales skills with small groups and events. Its a dynamic role where every day brings a new opportunity to make someones experience memorable!

KEY SKILLS/RESPONSIBILITIES

• Guest & Associate Relations: Greet everyone with a smile and keep things upbeat for guests and teammates.
  
• Professional Standards: Show up, look sharp, and follow the ruleseven on weekends and holidays!
• Admin & Organization: Keep files tidy, stock the office, and make sure paperwork is always on point.
• Sales & Client Support: Answer calls, help plan awesome events, and make sure clients get what they need.
• Event Coordination: Help organize events, prep group data, and send out thank you notesdetails matter!
• Team Support: Jump in to help Sales, Marketing, or Convention Services whenever needed.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field and hotel experience preferred.
  
• Proficient in Microsoft operating systems, OnQ, Delphi, and able to type at least 55 wpm.
• Strong communication skills with the ability to convey information clearly, listen effectively, and resolve concerns for coworkers and guests.
• Demonstrated ability to analyze complex data, evaluate options, and make sound decisions under pressure.
• Effective problem-solving skills, including anticipating and addressing issues in a fast-paced environment.
• Capable of managing financial information, basic arithmetic, and maintaining confidentiality and composure in high-pressure situations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Doubletree Hotel Los Angeles Norwalk, 6 miles from Knotts Berry Farm Amusement Park, offers an outdoor pool, hot tub and gym. Rooms provide 32-inch flat-screen TVs with cable and video games. The spacious guest rooms feature Wi-Fi, seating areas and desks. They also have coffee makers and ironing facilities. Los Angeles Norwalk Doubletree Hotel has a bar and on-site restaurant that serves Italian and American cuisine. A business center and meeting rooms are available to guests.

Application deadline for Colorado positions: This position is primarily selling (85%) and administrative (15%). We're looking for someone who is looking to grow within the Sales Department and develop into our next Catering Manager OEM. Schedule starting will be Monday-Friday and transition to business needs including weekend and holiday coverage.