Document Specialist / Biller at Joint Active Systems, Inc. – Effingham, Illinois

About the Role:

The Document Specialist / Biller plays a critical role in ensuring the accuracy, organization, and timely processing of billing documents within the organization. This position is responsible for managing and maintaining comprehensive documentation related to billing activities, including invoices, and payment records. The role requires meticulous attention to detail to verify billing information, resolve discrepancies, and support the finance team in maintaining accurate financial records. The Document Specialist / Biller collaborates closely with multiple departments to facilitate smooth billing operations and ensure compliance with company policies and regulatory requirements. Ultimately, this role contributes to the organization's financial health by ensuring that billing processes are efficient, accurate, and transparent.

Minimum Qualifications:

• High school diploma or equivalent; associate degree or higher in business, finance, or related field preferred.
• Proven experience in billing, document management, or a related administrative role.
• Strong proficiency with billing software and Microsoft Office Suite, especially Excel.
• Excellent organizational skills with a keen eye for detail and accuracy.
• Effective communication skills, both written and verbal.

Preferred Qualifications:

• Experience with electronic document management systems (EDMS) or enterprise resource planning (ERP) software.
• Knowledge of accounting principles and financial regulations related to billing.
• Certification in billing or medical billing (if applicable) is a plus.
• Ability to analyze billing data and generate reports to support financial decision-making.
• Experience working in a fast-paced environment with multiple stakeholders.

Responsibilities:

• Prepare, review, and process billing documents and invoices accurately and in a timely manner.
• Maintain organized records of all billing transactions, correspondence, and supporting documentation.
• Verify billing data for accuracy, completeness, and compliance with contractual agreements and company policies.
• Communicate with clients, vendors, and internal teams to resolve billing discrepancies and answer inquiries.
• Assist in the reconciliation of billing accounts and support month-end and year-end financial reporting activities.
• Collaborate with the finance and accounts receivable teams to ensure seamless billing operations.
• Implement and maintain document control procedures to safeguard sensitive financial information.