Houseperson (PM) at Resolute Road Hospitality – PORTLAND, Oregon

The River’s Edge Hotel, a Tapestry Collection by Hilton located in Portland, Oregon is looking to add to our hospitality family! If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career!

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Benefits

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Your Role

As PM Houseperson, you’ll support the housekeeping and maintenance teams by keeping public areas clean, supplying housekeepers with linens and supplies, and responding promptly to guest service needs. You’ll help maintain the overall cleanliness and readiness of the property’s shared spaces to ensure every guest receives a welcoming and polished experience. This role is ideal for someone who brings Grit to every shift, works Stronger Together with the team, and takes pride in delivering service with Integrity.

What You’ll Do

• Work nights, weekends, and holidays as necessary.
• Maintain cleanliness of public and service areas, including hallways, elevators, stairways, bathrooms and lobbies
• Respond promptly to guest's light maintenance requests and prioritize tasks efficiently
• Perform miscellaneous minor maintenance such as changing light bulbs and batteries, resetting TVs., plunge toilets, etc.
• Assist housekeepers by delivering supplies, removing soiled linens, and responding to guest room service needs
• Complete preventative maintenance projects as assigned by leadership
• Report maintenance issues, safety concerns, or guest property found in public areas
• Respond to guest requests with urgency and professionalism
• Maintain communication with front desk teams
• Follow Resolute Road Hospitality policies, safety standards, and cleanliness protocols
• Other duties as assigned by supervisor or management

Knowledge, Skills & Abilities

• Basic understanding of housekeeping, laundry, and maintenance operations
• Familiarity with the safe handling and storage of cleaning chemicals
• Experience with equipment such as vacuums and commercial washers/dryers
• Ability to communicate clearly
• Strong work ethic, positive attitude, and attention to detail
• Ability to work independently and manage priorities in a fast-paced setting
• Friendly, guest-focused, and team-oriented demeanor

Education & Experience

• High school diploma or GED preferred
• Previous housekeeping or laundry experience is a plus

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

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