Senior Diesel Fleet Technician at Acts Fleet Maintenance – Knoxville, Tennessee

If your output is higher than everyone else in your shop… your environment should reflect it.
That’s how a professional operation is supposed to work.The reality in most shops:

• Top technicians handle the hardest diagnostics
• They fix comebacks and ongoing issues
• They produce more value than anyone else

But they’re still:

• Working around inconsistent standards
• Slowed down by weaker technicians
• Managed inconsistently—or micromanaged unnecessarily

That’s not efficient—and it doesn’t make sense.We operate differently.
Our structure is built on two things:
Clear expectations—and the trust to meet them.
That means:

• Defined processes and professional standards
• Clear communication and reporting to leadership
• No micromanaging—because experienced technicians don’t need it

We also offer mobile service.
Our technicians don’t just stay in the shop—they:

• Diagnose and repair equipment directly in the field
• Operate with a high level of ownership and responsibility
• Represent the company through professional, reliable service

This requires skill, discipline, and accountability—and we hire accordingly.Our model is simple:
Stronger technicians → higher-level work → better outcomes → greater recognitionThis makes sense for technicians who:

• Handle complex diagnostics without relying on others
• Can follow structured processes without being chased
• Communicate clearly with management and the team
• Take ownership of their work—whether in the shop or in the field
• Prefer working in a team where standards are consistent

The Work:

• Diagnose and repair heavy-duty diesel trucks and systems
• Perform preventative maintenance that reduces real failures
• Utilize modern diagnostic tools on late-model equipment
• Complete mobile service calls independently and professionally
• Follow established protocols and report progress to management
• Deliver repairs that meet safety and performance standards

What you’ll find here:

• A team where everyone is held to the same standard
• A mobile and shop environment built on efficiency and accountability
• Leadership that understands the difference between oversight and micromanagement
• Ongoing development in both technical and leadership skills

Bottom Line:
If you’re producing at a higher level than your current environment supports,
eventually you either accept it—or outgrow it.If you want structure, autonomy, and a team that operates at your level—this is your next step.