Collections Specialist Bilingüe (MLB) at Distro – Lima, Illinois

Job Opening: Collections Specialist

Location: Lima, Peru (On-site)

Schedule

Monday to Friday 9:00 am – 6:00 pm EST or 10:00 am – 7:00 pm EST

Role Objective

FinFit Ops is seeking an energetic and proactive Collections Specialist to join its support team. This role focuses on providing high-quality customer service, maintaining positive relationships, and managing a high volume of contacts to resolve outstanding balances.

Main Responsibilities -High-Volume Communication: Contacting clients by phone and email regarding outstanding balances. -Empathetic Service: Providing clear, professional, and relationship-oriented service. -Disciplined Follow-Up: Conducting consistent follow-up on outstanding payments to ensure timely resolution. -Transactional Support: Review basic invoices and resolve minor discrepancies. -Data Integrity: Record payment statuses and maintain organized documentation in internal systems. -Activity Reports: Generate daily or weekly reports on collection efforts and contact volume.

Requirements -Education in Finance, Accounting, Business Administration, or related field (in progress or completed). (plus) -Minimum 1 year of experience in Collections -English level B2+, C1 Skills in CRM/billing systems and spreadsheet management (Excel/Google Sheets).

If you are looking to grow in a dynamic environment and enjoy interacting with clients, apply now and join FinFit Ops in Lima.

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