Outreach Medical Assistant at Hope Christian Health Center Corp – North Las Vegas, Nevada

The Outreach MA is a crucial member of the outreach medical team serving patients who are experiencing homelessness at the Las Vegas Courtyard, Recuperative Care Center, and other locations. The Outreach Medical Assistant (MA) participates in the delivery of excellent medical services in a patient centered medical home environment with an emphasis on the prevention of disease by serving as the initial contact between the patient and provider. The MA obtains vital signs, has the patient complete any intake screenings, obtains the reason for the visit (chief complaint(s)), and preps the exam rooms. They also assist the provider with minor procedures, administers vaccines/injections, and conducts venipuncture. The MA is also expected to actively participate in and support quality improvement activities and the clinical practice team efforts with an emphasis on the importance of the individual patient and putting the patient’s needs first.

Schedule: 4:10's, Monday, Tuesday, Friday, Saturday

DUTIES AND RESPONSIBILITIES:

Administrative Duties

• Serves on the Patient Care Team
• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit
• Prepares patient exam and treatment rooms with necessary paperwork and/or instruments
• Administers injections and applies dressings as instructed by the physician
• Works directly in coordination with the providers to receive detailed instructions on the care for each patient
• Prepares patients for examination by performing preliminary physical tests; taking vital signs; reporting patient history summary
• Protects HIPAA and maintains patient confidentiality.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures; comply with legal regulations
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Maintains all BLS certifications Must be certified through the American Heart Association (AHA)
• Attends and actively participates in staff meetings and participates in committee meetings as requested
• Maintains respectful, courteous, and appropriate communication and interpersonal skills with all staff members, volunteers, and patients
• Supports patient care activities by managing time effectively, utilizing resources appropriately, and exemplifying excellence in attention to detail
• Travel between clinic sites as needed
• Performs all other duties as assigned

KEY COMPETENCIES FOR SUCCESS:

• Faith to believe that Hope is a ministry of God, exemplifying the love of Christ, and held and directed by the Holy Spirit.
• Ability to operate general office machinery (computers, calculators, copy/fax machine, telephones, etc.)
• Outstanding ability to build interpersonal relationships at all levels.
• Excellent communication skills, both written and verbal.
• Demonstrated passion for community health care.
• Proven leadership, teambuilding, and organizational skills.
• Proven ability to maintain integrity in a fast paced and high-demand environment.
• Proven ability to manage performance goals.
• Ability to interact with people from all ethnic backgrounds, ages, and lifestyles; ability to understand and respond appropriately, effectively, and sensitively to special populations

QUALIFICATIONS:

• Fluency in Spanish required
• Basic Life Support (BLS) Certification-required
• Office Laboratory Assistant Certification within 30 days of hire
• Phlebotomy experience- preferred.
• At least (two years Outreach Medical Assistant experience in an outpatient clinic setting-primary care experience preferred

Education Required:

• High School Diploma or equivalent-required.
• Successful completion of a Medical Assistant program from an accredited program or school-required
• National Medical Assistant Certification (RMA, CCMA, etc.) - preferred

KEY COMPETENCIES FOR SUCCESS:

• Faith to believe that Hope is a ministry of God, exemplifying the love of Christ, and held and directed by the Holy Spirit.
• Outstanding ability to build interpersonal relationships at all levels.
• Fluency in English and Spanish
• Knowledge of CPT and ICD-10-CM coding
• Excellent communication skills, both written and verbal.
• Ability to operate general office machinery (computers, calculators, copy/fax machine, telephones, etc.)
• Demonstrated passion for community health care.
• Proven leadership, teambuilding, and organizational skills.
• Skill in identifying and clearly communicating problems to the supervisor
• Ability to follow medical Quality Assurance/Quality Improvement standards and policies
• Proven ability to maintain integrity in a fast paced and high-demand environment.
• Proven ability to manage performance goals.
• Ability to interact with people from all ethnic backgrounds, ages, and lifestyles.

TYPICAL PHYSICAL DEMANDS:

Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, pulling and lifting and/or moving up to 25 pounds. Frequent sitting. Manual dexterity. Good reading eyesight and vision for close work. This role involves working in varying weather conditions, both Summer and Winter.