Billing & Enrollment Rep. at Maine Municipal Association – Augusta, Maine

Make a difference behind the scenes of Maine’s municipal benefits programs.

We’re looking for a detail‑oriented, people‑focused Billing & Enrollment Representative to support health, dental, life, and income protection programs for Maine’s municipal employees and retirees. If you enjoy problem‑solving, working with data, and helping people navigate important benefits, this role offers meaningful work and steady impact.

What You’ll Do

• Enroll members and verify eligibility across multiple benefit programs
• Generate and reconcile monthly employer and participant billings
• Administer COBRA notices and termination processes in compliance with state & federal law
• Serve as a trusted point of contact for employers, retirees, and participants
• Coordinate enrollment and billing data with third‑party administrators and vendors
• Prepare reports and correspondence that support sound decision‑making

What You Bring

• Strong attention to detail and comfort working with data and numbers
• Clear, professional communication skills and a customer‑service mindset
• Ability to manage multiple priorities independently
• Proficiency with Microsoft Excel and Word
• Experience in insurance billing, enrollment, or benefits administration (or the ability to quickly learn)

Preferred Background

• Associate’s degree in business, insurance, or a related field
• Experience with benefits systems, COBRA, or eligibility administration

Physical & Work Environment

This role involves a mix of sitting, standing, walking, reaching, and handling materials. Lifting up to 25 lbs may occasionally be required.

Why Join MMA?

• Be part of a mission‑driven organization supporting municipalities across Maine.
• Meaningful work supporting Maine’s public workforce
• Opportunity to build expertise in benefits administration

Outstanding Employee Benefits
MMA offers a highly competitive and comprehensive benefits package, including:

• 100% employer‑paid health and dental insurance for full‑time employees.
• Employer retirement contributions up to 10%, supporting your long‑term financial well‑being.
• Generous paid vacation, sick leave, and holidays, promoting strong work‑life balance.

Please include a resume and cover letter