Senior Account Manager, Brand Practice at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Manager, Brand Practice in the United States.

This role sits at the center of high-impact client relationships, overseeing strategic accounts for leading brands and mission-driven organizations. The Senior Account Manager acts as the primary owner of multiple client partnerships, ensuring seamless delivery, strong performance, and long-term growth across a diverse portfolio. Working closely with senior leadership, this position blends relationship management, strategic advisory, and operational execution in a fast-paced, collaborative environment. You will translate client objectives into actionable plans while coordinating cross-functional teams to deliver high-quality outcomes. The role requires both strategic thinking and hands-on execution, with direct influence on client satisfaction and revenue growth. It is an opportunity to work with culturally significant brands and help preserve and activate meaningful stories through innovative programs and experiences.

The Senior Account Manager, Brand Practice is responsible for managing key client relationships, ensuring delivery excellence, and driving account growth while maintaining strong operational alignment across internal teams.

• Serve as the primary point of contact for 10–15 assigned Brand clients, managing day-to-day relationships and overall account health.
• Build and maintain trusted relationships with senior client stakeholders, ensuring high levels of satisfaction, alignment, and retention.
• Lead client communications including reporting, updates, and executive-level presentations tailored to business objectives and brand strategy.
• Partner with internal leadership to define account strategy, identify growth opportunities, and support organic expansion across existing accounts.
• Oversee end-to-end program execution, ensuring delivery aligns with timelines, quality standards, and strategic goals.
• Coordinate cross-functional teams including creative, archival, research, project management, finance, and operations to ensure cohesive execution.
• Identify risks, gaps, and opportunities within accounts and proactively implement solutions to maintain performance and client trust.

The ideal candidate brings strong experience in client services or account management, with a proven ability to manage complex relationships and deliver high-quality programs across cross-functional teams.

• Experience in a marketing agency, consulting, or client services environment with direct responsibility for managing client accounts.
• Proven track record of building and maintaining strong client relationships while delivering successful programs or campaigns.
• Excellent verbal and written communication skills, including experience delivering client presentations and executive-level updates.
• Strong ability to collaborate across cross-functional teams and influence stakeholders without direct authority.
• Demonstrated strategic thinking, with the ability to translate client goals into actionable execution plans.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Willingness and ability to travel for client meetings and business needs as required.

• Competitive salary package
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and company holidays
• Opportunities for professional growth and development
• Collaborative and mission-driven work environment