Front office Patient Coordinator at Palo Verde Pain Specialists – Peoria, Arizona

We are seeking a reliable, detail-oriented Patient Scheduler to join our growing medical practice! This role is critical to patient flow, provide efficiency and overall patient experience.

Essential Duties and Responsibilities

• Schedule new and established patient appointments accurately and efficiently
• Communicate regularly with case managers, attorneys and insurance adjusters
• Verify insurance, referrals, authorizations and claim information
• Coordinate provider schedules and procedure availability
• Communicate clearly with patients regarding appointment details and expectations
• Answer high-volume calls while providing excellent customer service.
• Other tasks as requested by management

Qualifications

• Medical office scheduling experience preferred
• Experience with PI and/or Workers' compensations preferred
• Excellent verbal and written communication skills
• Strong organization and multitasking abilities
• Bilingual in English and Spanish is preferred