Warehouse Manager at Jillamy – Fairless Hills, Pennsylvania

General Summary of Position

*This is an onsite position*

This position is responsible for supporting in leadership and oversight of Packaging and Warehousing operations for the assigned facility or multiple locations. Provides support for budget by ensuring operational and resource efficiencies, job specifications, quality, safety and labor allocation. Provides direction and coaching to Warehouse Supervisor and staff including temporary and contract workers. Often responsible for “hand’s-on” tasks and duties to ensure efficient and safe operations. May provide back-up duties for Warehouse Supervisors.

Essential Duties:

• Supports Operations Manager in facilitating, planning & scheduling with inventory, labor allocation and warehouse capacity. This is an interactive role which may require forklift operation, pick and pack, etc. to cover operations needs and to provide coaching, training and implement process efficiencies.
• Provides support to ensure efficient operations within budget and maximizing project margins across all locations.
• Showcases superior customer service to build internal and external relationships. Provides support to Customer Service Reps and engages with external customers.
• Works collaboratively with Sales, Operations and Administration to streamline processes and feasibility of implementation while also evaluating project margin potential.
• Provides support and coaching to leverage efficiencies with labor allocation, inventory planning, equipment reliability and quality requirements while providing safe workplace compliance.
• Supports Operations Manager in robust Quality Management processes and responses as well as location certifications.
• Supports development, implementation and management of equipment reliability and preventative maintenance initiatives.
• Provides support to Operations Manager related to billing, invoicing, labor allocation and Human Resources initiatives to streamline processes.
• Builds positive engagement throughout the organization.
• Coaches and supports the growth and development of resources throughout the organization.
• Responsible for ensuring talent management initiatives which including performance reviews, feedback as well as overseeing hiring, training and succession planning initiatives.
• Supports employees in day-to-day operations, tasks and troubleshooting.
• Responsible for general compliance, documentation and ensuring safety and regulatory and customer specification compliance.
• Understand SOPs and properly instituting them.
• Communicates effectively and professionally.
• Actively seeks and supports continuous improvement activities in process efficiencies, costs and effectiveness of work.
• Provides attention to detail and proactively address issues in a timely manner.
• Regular attendance and punctuality are required. There is no remote option.
• Operates safely in all conditions.
• Other duties and projects as assigned. •
• Follows company policies and procedures