Patient Acct Rep I at Deaconess Health System – Evansville, Indiana

We are looking for a compassionate, caring and dedicated Patient Account Representative to join our team and help us continue our tradition of excellence.

Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:

• Level 4 children’s enrichment centers
• Tuition reimbursement
• Career advancement opportunities
• Payactive - Work Today, Get Paid Tomorrow

• Training is Remote
• Full Time Remote Work, Can Opt to Work In Office, or do a Hybrid Schedule of Both
• One on One Training
• Flexible Hours and Scheduling for Work Life Balance
• Opportunities to Earn a Monthly Incentive
• Opportunities for Growth and Advancement

Telecommuting; This job allows part-time telecommuting/remote work, but will be required to be onsite for training and periodically for meetings. Must be able to travel to Evansville, IN.

As a Patient Account Representative, you will play a critical role in continuing the healing mission of Deaconess.

Job Overview

Accurately review and resolve outstanding invoices in workqueues according to policy along with complying with the productivity standard established by the department. Inquiries via correspondence, electronic mail, or telephone are to be worked within three business days. Documents all actions taken in a clear, concise, and understandable form. Employees will be tested on their competency for each area of responsibility that they work upon hire or transition of duties. No additional competencies will be completed unless new duties are assigned or the workflow changes dramatically.

Education and Experience
Completion of High School or GED required. Two to four years’ experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.