Receptionist - Client Services at Mills James Inc – Hilliard, Ohio

Position Overview
Mills James is seeking a professional and customer-focused Part-Time Receptionist to join our Client Services team in Columbus, Ohio. This role serves as the first point of contact for clients, guests, and employees, delivering a welcoming and high-quality experience in a fast-paced, creative environment.
This is an excellent opportunity for someone who enjoys working with people, thrives in a dynamic setting, and values delivering exceptional client service.
Schedule
Part-time hours with availability for morning and/or early evening shifts during the week.

Key Responsibilities (Essential Functions)
• Greet and assist clients, visitors, and vendors in a professional and courteous manner
• Answer, screen, and route incoming phone calls efficiently
• Schedule and coordinate conference room reservations
• Receive, sort, and distribute mail and deliveries
• Support client hospitality services, including assisting with food and beverage setup
• Maintain a clean, organized, and welcoming reception and client service areas
• Provide general administrative and production support as needed
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Qualifications
• Strong verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail and organizational skills
• Prior receptionist or administrative experience preferred

Work Environment & Physical Requirements
• This role is performed in an office environment and requires regular interaction with clients and staff
• Ability to remain in a stationary position (sitting or standing) for extended periods
• Ability to communicate effectively with others in person and via phone
• Ability to occasionally move items such as mail or office supplies (typically up to 15 pounds)
Benefits:
Flexible schedule. 401(k).

Additional Expectations
• Maintain a professional appearance and demeanor
• Demonstrate reliability, punctuality, and accountability
• Contribute positively to a collaborative team environment
• Adapt to changing priorities in a fast-paced workplace

Why Join Mills James?
At Mills James, we pride ourselves on delivering exceptional client experiences. Our Client Services team plays a critical role in shaping those first impressions, and we’re looking for someone who shares our commitment to professionalism and hospitality.