Manager II, DevOps at InComm – Salt Lake City, Utah

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

We are significantly growing our Engineering and IT teams in Brazil and are focused on finding talent for various financial technology (Fintech) engineering, database, development, and testing teams.

InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

• Own the design, build, and operation of enterprise Kubernetes platforms supporting mission-critical workload
• Lead architecture decisions for cluster design, networking, security, scalability, and resiliency
• Oversee daily operations of the Enterprise Containerization Team, ensuring timely, accurate, and customer-focused support for Application Development and Infrastructure teams
• Manage and mentor group of engineers to meet day-to-day needs and project requirements
• Maintain strong relationships with AppDev Teams to assist and support them in their containerization efforts
• Collaborate closely with Infrastructure teams to drive Kubernetes cluster requirements and resource planning
• Work with other Enterprise IT teams to drive Kubernetes enterprise requirements across enterprise domains (monitoring, support, patching, etc)
• Work with EA and Sr Leaders to provide technical guidance on overall containerization direction and roadmaps, driving the enterprise container strategy
• Act as a technical representative in architecture reviews, governance forums, and leadership briefings.
• Assist in troubleshooting and diagnosing issues and impacts on Kubernetes cluster and container environments
• Provide training to internal teams on k8s and container coding practices
• Ensure documentation around containerization tooling and processes are up to date and available to internal team members
• Drive automation using Infrastructure as Code and Configuration Management Tools
• Standardize CI/CD integration and Git based workflows for platform and application teams
• Partner with Security and Compliance teams to ensure platforms meet enterprise and regulatory requirements (e.g., PCI, SOC, internal controls)

• Experience with Kubernetes and Kubernetes management platforms (Rancher, OpenShift) is a requirement
• Experience with Ansible or other automated configuration tools.
• Working knowledge of git source control tools such as GitLab, GitHub or Bitbucket is required
• Ability to learn new technologies and translate into working processes
• Demonstrated ability to advance project timelines and effectively communicate status updates to stakeholders
• Communicate effectively with Internal Teams and represent the team effectively and independently including leading in the presentation of technical documentation to various audiences such as architectural standards, blueprints and new capability debriefs
• Ability to communicate with technical and non-technical team members
• Ability to excel within an agile environment (iterative development, continuous integration, shared ownership, etc.) as well as waterfall environments
• Customer service-oriented communication skills including the ability to communicate directly or indirectly with customers, partners, stakeholders and leadership
• Attention to detail, flexible, open to suggestions and possess good communicative interpersonal skills
• Ability to work within a multi-cultural global team environment or independently as needed with little guidance

Preferred / Nice-to-Have Experience

• Experience with monitoring and APM tools in a k8s context
• Technical implementation knowledge and experience with compliance-driven environments is a plus (PCI, SOX, HIPAA, etc.)
• Experience with infrastructure as code tools (Terraform) is a plus.
• Background in cloud platforms (Azure, AWS, or GCP).
• Kubernetes or cloud-related certifications (CKA, CKAD, CKS, etc.).