REP, PRE SERVICES at Pomona Valley Hospital Medical Center – POMONA, California

Position Summary: Provide efficient, accurate, and effective customer-focused communication services to enhance our patient's experience. Pre-register, schedule, cancel and reschedule patient appointments. Responsible for the timely verification of patient medical insurance benefits, insurance eligibility, benefits and pre-authorization/ pre-certification/referrals. Ensures that all account activity is timely and thoroughly documented. Communicate and informs patients on payor requirements to ensure compliance. Validates that all necessary referrals, pre-certifications and/or authorizations for scheduled services is on file and valid for scheduled procedures. May perform other duties as assigned.

Required Qualifications: High school diploma or equivalent. Minimum of 2 years' experience in a hospital or medical office setting, including registration knowledge. Knowledge of medical terminology. Utilization of systems: PC, fax, telephone, scanner, copy machine, Microsoft Office and Outlook programs. Knowledge of CPT and HCPC codes.

[Preferred Qualifications] Some college courses completed in business communication or data entry. Minimum one (1) year experience with insurance verification in a healthcare setting; minimum one (1) year experience with scheduling patient appointments. Working knowledge of insurance and billing requirements, county, state & charity aid programs. Computer literate and knowledge of applications relative to admitting functions.

Salary Range: $22.44 - $31.57 hourly. Salary will be commensurate with experience.

As part of our ongoing effort to remain an employer of choice, eligible employees who work qualifying weekend shifts receive a competitive weekend rate.