Creative Services Project Coordinator at Bridgetower Media – Charlotte, North Carolina

BridgeTower Media is seeking a highly organized and proactive Creative Services Project Coordinator to support our creative operations team. This role is responsible for managing the flow of creative projects across multiple brands, ensuring requests move efficiently from intake through final delivery.

The ideal candidate is a self-starter who takes ownership of project coordination, proactively managing timelines, communicating with internal stakeholders, and working closely with our design teams (both domestic and offshore) to ensure projects are completed accurately and on schedule.

This role reports to the Creative Services Operations Supervisor and plays an important role in maintaining the efficiency and organization of the creative services workflow.

Duties + Responsibilities:

Creative Project Management

• Manage incoming creative requests and ensure projects are properly scoped, assigned, and tracked from intake through completion.
• Maintain clear communication with stakeholders to ensure project expectations, timelines, and deliverables are understood.
• Monitor project progress and proactively address timeline risks or bottlenecks.
• Ensure creative deliverables meet brand standards and requested specifications before final delivery.

Workflow Coordination

• Utilize project management tools to track requests, assign tasks, and maintain visibility across the creative services pipeline.
• Prioritize and manage multiple concurrent projects across several brands and departments.
• Maintain organized project documentation and request records.

Design Team Liaison

• Serve as the primary liaison between internal stakeholders and the creative design team, including both domestic and offshore designers.
• Clearly communicate project requirements, assets, and revisions to designers to ensure efficient production.
• Coordinate revisions and ensure final creative assets are delivered on schedule.

Process Support

• Assist with maintaining and organizing shared creative resources such as house ad libraries and brand folders.
• Help identify opportunities to improve project workflow and coordination across teams.
• Support the Creative Services Operations Supervisor with reporting, tracking, and project oversight when needed.

Additional Responsibilities

• Perform other duties as assigned to support creative services operations and internal marketing needs.

Skills + Requirements:

• 2+ years of experience coordinating creative or marketing projects in a fast-paced environment.
• Strong organizational and project management skills with the ability to manage multiple deadlines simultaneously.
• Excellent written and verbal communication skills.
• Comfortable working independently while collaborating with cross-functional teams.
• Experience working with creative teams or managing design requests is strongly preferred.
• Reliable home internet connection with minimum 50mbps up/10mbps down

Bonus Skill That Will Set You Apart

While this role focuses on project coordination, candidates who also have experience making basic mechanical edits in Adobe InDesign (such as minor text updates, resizing elements, or preparing files for production) will stand out.

Work Location + Schedule:

This is a full-time hourly position (40 hours per week, Monday–Friday). The role is considered Hybrid with a preference for employees located near a BridgeTower Media office in one of our current markets so they can work two days per week in the office. Candidates located outside of an office market may be considered for remote work, depending on level of experience.

About BridgeTower Media

BridgeTower Media is a leading business intelligence, marketing and event platform providing authoritative content and expert analysis through its 40+ B2B media and research brands. More than 4.4 million business decision-makers rely on BridgeTower Media for timely information and expert insights to grow their businesses. These deep and trusted first-party customer relationships power tailored insights for business executives and precision audience targeting for omnichannel marketing solutions. BridgeTower Media also celebrates professional and organizational success through 200+ events and its Best Companies Group. BridgeTower Media is a Transom Capital portfolio company. For more information, please visit www.bridgetowermedia.com.

BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.