Referral Coordinator at Trident Pain Center – West Columbia, SC, South Carolina

Referral Coordinator

We are seeking a dedicated and organized Referral Coordinator to join our healthcare team. In this vital role, you will serve as a key point of contact for patients, providers, and insurance companies, ensuring smooth and efficient referral processes. If you are detail-oriented, possess excellent communication skills, and are committed to providing exceptional patient care, we encourage you to apply.

Key Responsibilities:

• Manage and process patient referrals accurately and promptly
• Coordinate communication between patients, healthcare providers, and insurance companies
• Verify insurance coverage and obtain necessary authorizations
• Maintain and update referral records in the electronic health record system
• Follow up on pending referrals to ensure timely appointments and services
• Educate patients about referral procedures and assist with any questions or concerns
• Collaborate with clinical staff to facilitate seamless patient care transitions
• Monitor referral workflows to identify and resolve any issues or delays

Job Type:

• Fulltime

Schedule:

• Monday - Friday (no weekends)
• 8:00 am - 5:00 pm

Benefits:

• 401(K)
• 401(K) Match
• Medical
• Dental
• Vision
• Disability
• EAP
• Paid Time Off

Join our team and be part of a supportive, patient-centered environment that values professional growth and collaboration. We offer competitive benefits and opportunities for advancement as you contribute to delivering high-quality healthcare services.

Skills and Qualifications:

• High school diploma or equivalent; additional healthcare-related certifications preferred
• Proven experience in healthcare coordination, medical office administration, or related field
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficiency with electronic health records (EHR) systems and Microsoft Office Suite
• Knowledge of insurance processes and authorization procedures
• Ability to work effectively in a fast-paced environment and handle sensitive information with confidentiality