Risk Manager at Casa Colina Hospital and Centers for Healthcare – Pomona, California

Casa Colina Hospital and Centers for Healthcare is seeking a knowledgeable and proactive Risk Management Manager to lead the development, implementation, and oversight of a comprehensive risk management and patient safety program. This role is responsible for reducing organizational risk, preventing injury, and promoting high standards of patient safety and regulatory compliance across the organization.

The ideal candidate will bring strong analytical skills, healthcare regulatory knowledge, and experience in claims management and patient safety initiatives.

Key Responsibilities:

• Develop, plan, coordinate, and administer a systematic risk management program designed to reduce risk and injury throughout the organization.

• Investigate claims brought against the organization and collaborate with the claims management company to coordinate depositions, document production, and interrogatories.

• Oversee incident and claims reporting processes, with a focused effort on identifying trends, reducing medical errors, and mitigating factors contributing to adverse patient outcomes and dissatisfaction.

• Monitor and analyze safety data to recommend proactive strategies that reduce liability exposure and insurance claims.

• Provide ongoing education, guidance, and facilitation to support compliance with patient safety regulatory standards, including:

  • The Joint Commission National Patient Safety Goals

  • California Department of Public Health adverse event reporting requirements

• Partner with leadership and department managers to implement risk-reduction strategies and improve operational processes.

• Administer, configure, maintain, and optimize the organization’s electronic safety reporting system, including report design, coding, and data integrity oversight.

• Prepare reports and presentations for executive leadership regarding risk trends, claims activity, and patient safety initiatives.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Risk Management, or related field (Master’s preferred).

• Minimum of 3–5 years of experience in healthcare risk management, patient safety, or claims management.

• Strong working knowledge of healthcare regulatory standards and accreditation requirements.

• Experience coordinating legal documentation and working with claims management entities.

• Proficiency with electronic safety/event reporting systems and data analysis tools.

• Excellent communication, leadership, and collaboration skills.