Admissions Coordinator at Salem Transitional Care – Salem, Oregon

Make a Difference as Our Admissions Coordinator

Are you a people person who loves building relationships, creating great first impressions, and helping others feel confident in important decisions? We are looking for an enthusiastic, organized, and driven Admissions Coordinator to join our team.

In this role, you will help grow and support our facility by connecting with prospective residents, families, referral partners, and the community. You will be a key part of creating a welcoming experience, guiding the admissions process, and helping ensure smooth transitions for new residents. This is a great opportunity for someone who enjoys a mix of customer service, community outreach, problem-solving, and teamwork.

What You’ll Do

As our Admissions Coordinator, you will play an important role in both resident experience and facility growth. Your responsibilities will include:

• Welcoming prospective residents and families, answering questions, and providing tours
• Guiding the admissions process from inquiry to move-in
• Coordinating room readiness and helping ensure a smooth transition for new residents
• Managing bed availability and working closely with leadership to support admission decisions
• Following up on active and pending inquiries in a timely and professional way
• Building strong relationships with hospitals, case managers, physicians, and other referral sources
• Making community outreach and sales calls to help grow referrals and census
• Supporting customer satisfaction by creating a positive experience for residents, families, and partners
• Helping with admission paperwork and making sure documentation is completed accurately
• Collaborating with department leaders to resolve admission-related issues and improve service delivery
• Participating in meetings, community events, and educational presentations as needed

What We’re Looking For

We’re looking for someone who is outgoing, motivated, and passionate about helping people. The ideal candidate is:

• Friendly, professional, and confident in working with a variety of people
• Skilled at building relationships and creating trust
• Comfortable making calls, following up on leads, and representing the facility in the community
• Organized and able to manage multiple priorities at once
• A strong communicator, both in person and in writing
• Self-motivated, goal-oriented, and able to work independently
• Comfortable using Microsoft Office and learning new systems
• Knowledgeable in healthcare, admissions, sales, customer service, or related work is a plus

Why Join Us?

This role is perfect for someone who enjoys combining compassion with communication and organization. You’ll have the chance to make a real impact by helping families during important moments, building meaningful partnerships, and contributing to the success of the facility in a positive and visible way.

If you enjoy connecting with people, creating excellent experiences, and being part of a team that makes a difference, we’d love to hear from you.

What We Offer

At Salem Transitional Care, we believe in supporting our team and creating a workplace where you can grow, feel valued, and make a difference every day.

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Generous paid time off (vacation + sick time)
• Paid holidays, including 6 recognized holidays plus a floating holiday you can use for a day that matters to you
• Career growth and advancement opportunities
• Ongoing training, development, and education assistance
• A positive, team-focused culture rooted in our “Force for Good” values
• Employee recognition and appreciation

Education
Associate’s or Bachelor’s degree in a related field preferred.
Relevant experience in admissions, sales, or marketing may be considered in place of a degree.

Licensure
Valid driver’s license required.

Experience

• Experience in a long-term care or healthcare setting preferred
• 3+ years of experience in sales, marketing, admissions, or a customer-facing role
• Strong background in customer service and relationship building
• Community involvement or outreach experience is a plus

Additional Requirements
All employees of Cascadia Healthcare must successfully complete and pass state-required background checks prior to working with residents.