Restaurant Host in Lodi, California at Wine & Roses LLC

We are looking for a warm, personable, and highly organized Restaurant Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience from the moment they arrive. You will greet guests with genuine hospitality, manage reservations efficiently, and coordinate seating to ensure a smooth and enjoyable flow of service. The ideal candidate thrives in a fast-paced, elevated dining environment and takes pride in creating a welcoming and seamless experience for every guest.

Job Responsibilities include but not limited to:

• Take reservations accurately
• Ensure that tables are properly set prior to seating guests
• Is aware of overall dining room and lounge appearance and cleanliness: lights, heat / AC and music properly adjusted, tables set properly before seating guests, table linens straight and wrinkle free, seat covers clean and crumb free, menus clean and current
• Communicate any special notes on the reservations to the manager and server
• Refer guests to the bar area if their table is not ready, give an approximate time the guest can expect to wait
• Possess good background knowledge of our menu items & drinks in order to take to-go and room service order
• Responsible for making follow-up phone calls to confirm reservations
• Perform other duties as required; opening and closing side work
• Support in extended duties as directed by management

Compensation & Benefits:

• Pay: $16.90 hourly rate plus gratuity averaging from $20.00 - $24.00 per hour
• 401(k) Matching
• Aflac Supplemental
• Team Member Discount

GROW WITH US

Born from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place - All designed to celebrate its destinations’ culture, community, and craftsmanship.

Developed by visionary co-founders Charlie Palmer, one of America’s best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas.

Appellation Lodi – Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin’s leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management.

Our resort is located in Lodi, California, a hidden gem in the heart of Northern California’s wine country that offers an exceptional quality of life with a welcoming small-town feel. Home to award-winning wineries, a charming downtown, and a close-knit community, Lodi is known for its beautiful weather, abundant outdoor recreation, and relaxed pace of life. The cost of living is significantly more affordable than many major metropolitan areas, at approximately 41% lower than San Francisco, 28% lower than Los Angeles, and 21% lower than Napa. With convenient access to Sacramento, the Bay Area, and Lake Tahoe, Lodi is an ideal destination for professionals and families seeking career growth alongside a balanced, fulfilling lifestyle.

Visit https://www.appellationhotels.com/hotels/california-lodi/ to learn more about our resort.

• At least 2 years' experience of related experience
• Excellent communication skills
• Detail - oriented
• Welcoming personality and a passion for customer service.
• Knowledgeable in the use of reservation system is a plus.
• Must possess professional telephone etiquette.
• Is a willing and supportive team member that contributes to the restaurant departmental goals; provide suggestions/recommendations in order to maintain the status of innovative leader in culinary and hospitality excellence.
• Able to develop and maintain positive working relationships with others; listen and respond appropriately to their concerns.
• Is effective at working multiple priorities, working under stress, time management and exercise good judgment with guest and employee situations and challenges.
• Must have flexibility in performing different job roles within the restaurant.
• Available to work a minimum of 3 shifts a week including nights, weekends and holidays
• Ability to perform the essential functions of the job with or without reasonable accommodation

In order to perform the duties and requirement for this job, you must have the following physical abilities:

Constant standing and repetitive use of hands, arms and legs; bending of neck.

Frequent walking, carrying, bending, grasping, pushing, pulling,

Occasional twisting of neck, power grasping, reaching below, above at your shoulder level.

You must have the ability to lift up to 25 pounds, bend, stoop and reach; lift and carry equipment and supplies; constantly walk and stand for long periods (up to 4 hours) and ability to work in a fast-paced environment; walking over uneven ground and up and down stairs to service guests with or without reasonable accommodation. See and read a computer screen and printed material with or without vision aids. Hear and understand speech at normal levels and on the telephone. Speak so that others may understand at normal levels and on the telephone.