Business Process Reengineering (BPR) – Business Analyst in India at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Process Reengineering (BPR) – Business Analyst in India.

This role is focused on driving large-scale business transformation initiatives by analyzing, redesigning, and optimizing end-to-end business processes. You will work closely with stakeholders to understand current operations, identify inefficiencies, and design future-state processes that align with strategic business goals. Operating in a highly collaborative and structured environment, you will bridge the gap between business needs and technical execution. The role involves translating complex requirements into clear documentation, process models, and actionable user stories. You will play a key role in improving operational efficiency across domains such as finance, CRM, billing, and enterprise systems like SAP. This is an impactful position for a professional who thrives in process optimization, stakeholder engagement, and cross-functional delivery.

• Gather, analyze, and document business requirements by evaluating current (As-Is) and future (To-Be) processes to identify improvement opportunities and define optimized workflows.
• Facilitate stakeholder workshops and discussions to capture requirements, align expectations, and ensure clarity across business and technical teams.
• Develop detailed process flows, business blueprints, user stories, and functional documentation to support solution design and implementation.
• Identify process gaps, inefficiencies, and improvement opportunities, and recommend scalable solutions aligned with business objectives.
• Define key performance indicators (KPIs), business rules, and success metrics to measure process effectiveness and operational improvements.
• Collaborate closely with development, QA, and implementation teams to ensure accurate translation of requirements into functional solutions.
• Support testing activities including test case preparation, UAT coordination, and validation of delivered solutions against business requirements.
• Maintain comprehensive documentation and track project activities using tools such as Azure DevOps (ADO), ensuring transparency and traceability.
• Support end-user training and change management activities to ensure smooth adoption of redesigned processes.

• 8+ years of experience as a Business Analyst, preferably in business process reengineering, transformation, or enterprise IT projects.
• Strong understanding of SDLC, Agile methodologies, and business process modeling techniques.
• Experience working with enterprise systems such as ERP and CRM platforms, including SAP S/4HANA exposure.
• Strong analytical and problem-solving skills with the ability to identify root causes and design effective process improvements.
• Hands-on experience with data and reporting tools such as SQL and Excel, along with documentation and tracking tools like ADO.
• Ability to translate complex business needs into clear process documentation, user stories, and functional specifications.
• Excellent communication and stakeholder management skills, with experience facilitating workshops and cross-functional collaboration.
• Experience across domains such as billing, invoicing, finance, payments, CRM, or data migration (ETL) is highly desirable.
• Strong attention to detail, structured thinking, and ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree in IT, Computer Science, Business, or a related field.

• Fully remote work environment
• Competitive compensation aligned with experience
• Opportunity to work on large-scale business transformation and process optimization programs
• Exposure to enterprise systems such as SAP and complex ERP/CRM ecosystems
• Continuous learning and professional development opportunities
• Collaborative, flat organizational culture encouraging innovation and ownership
• Flexible work approach supporting work-life balance
• Opportunity to contribute to high-impact digital transformation initiatives