Warehouse Manager at Innovative Sight & Sound LLC – North Charleston, South Carolina

We are seeking a highly organized and proactive Warehouse Manager to lead receiving, warehousing, staging, inventory control, and equipment management operations. This role directly supports the field teams across all Charleston-based divisions and ensures accurate, timely, and efficient movement of materials, tools, and equipment.

The ideal candidate has exceptional attention to detail, strong operational discipline, and the ability to maintain a clean, safe, and well-structured warehouse environment.

This position supports multiple divisions operating from the Charleston location, including:

• Innovative Sight & Sound (Home Automation, Theaters, Audio/Video Integration)
• Innovative Electric (Electrical Division)

• Manage the warehouse in accordance with company policies, operational goals, and safety standards.
• Oversee receiving, shipping, job staging, and inventory control across all divisions.
• Maintain warehouse cleanliness, workflow efficiency, and proper product organization.
• Set up and maintain shelving layouts, labeling, bin systems, and space utilization.
• Ensure security and proper handling of all equipment, technology, and electrical materials.

• Track incoming and outgoing products using the company's inventory systems.
• Reconcile inventory discrepancies and maintain accurate stock counts.
• Coordinate with GMs, PMs, and field leadership on material needs for upcoming projects.
• Manage RMAs, warranty items, and communication with manufacturers.
• Oversee eBay sale items and surplus liquidation.

• Manage check-out and check-in procedures for tools, ladders, test equipment, and specialty gear.
• Track and replace damaged or missing tools; maintain proper documentation.
• Maintain tool storage systems and ensure technicians have what they need for jobs.
• Maintain van stock standards and assist with vehicle organization.
• Oversee vehicle maintenance scheduling, including oil changes, tire rotations, inspections, etc.
• Maintain documentation for all fleet vehicles, including:
  • Maintenance logs
  • Registration renewals
  • Insurance documents
  • Mileage/usage records

• Coordinate materials and tool resources for both low-voltage and electrical divisions.
• Prepare job staging for a variety of project types (A/V, automation, security, lighting/shades, prewire, electrical service work, etc.).
• Communicate proactively with division leadership regarding timelines and material readiness.

• Work closely with team members, suppliers, transport companies, and internal managers.
• Support PMs and GMs with project planning, job readiness, and material validation.
• Ensure all materials are correctly labeled, staged, and ready before technicians arrive.

• Maintain OSHA, safety, and security standards for all warehouse and yard areas.
• Ensure proper handling and storage of sensitive electronics, electrical components, and high-value items.
• Support compliance with company documentation, tracking, and disposal requirements.

SKILLS & QUALIFICATIONS

• Proven work experience in warehouse or logistics roles.
• Strong organization and time-management abilities.
• Knowledge of warehouse management and inventory best practices.
• Ability to maintain accurate records and documentation.
• Experience with both low-voltage and electrical materials (preferred).
• Strong communication skills and ability to work cross-functionally.
• Decision-making and problem-solving skills.
• Ability to lift 50+ pounds and operate warehouse equipment (pallet jacks, ladders, etc.).

EXPECTATIONS & REQUIREMENTS

• Maintain a professional, clean, and safe warehouse environment at all times.
• Uphold company standards for organization, documentation, and accountability.
• Ensure all technicians have what they need to be successful in the field.
• Maintain accurate inventory across all divisions and job types.
• Keep up-to-date and complete vehicle maintenance logs, registrations, and documentation.
• Support the Charleston location's operational efficiency through strong warehouse discipline.