On Call Front Desk Associate at Sosuite Inc – Philadelphia, Pennsylvania

About Sosuite Inc

Sosuite is a modern hospitality company reinventing the short, medium and long-term stay experience. We operate a growing portfolio of design-forward, tech-enabled properties across Philadelphia.

Ledger Residences, located in the heart of Center City Philadelphia, is one of our most dynamic properties. It features a mix of professionally designed short-term rental units, fully furnished residences with flexible lease terms, and unfurnished apartments with traditional leases. Whether residents are staying for a few nights or settling in for the long haul, Ledger combines the elevated service of a boutique hotel with the comfort and consistency of residential living. The property is fully operated and managed by Sosuite.

This is an immediate opening.

About the role

• We are seeking a reliable and professional On-Call Front Desk Associate to support our team. This role requires flexibility, strong communication skills, and a commitment to maintaining a high standard of service for our residents and guests.

Qualifications

• Experience in hotel front desk or residential concierge roles are preferred.
• Highly proficient with technology and software use.
• Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
• Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.
• Greet residents and guests with professionalism and warmth
• Manage front desk operations, including phone calls, packages, and inquiries
• Maintain a secure and organized lobby environment
• Communicate effectively with team members and management
• Handle situations with discretion, urgency, and professionalism

Position Requirements

• Must be available to work both morning and evening shifts as needed
• • Morning: 8:15 AM – 4:15 PM
  • Evening: 4:15 PM – 12:15 AM
• This is an on-call position, meaning shifts will vary based on business needs, call-outs, and coverage requirements
• Full flexibility is required — candidates must be able to cover either shift when scheduled

What You Need To Be Successful

• Eligible to work in the United States.
• A high degree of proficiency with software and mobile applications.
• Physical stamina and mobility including ability to reach, kneel, and bend.
• Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
• A positive attitude, and the ability to work effectively both in a team environment as well as independently

What You’ll Get When Joining Sosuite

• A team to help you grow professionally and personally.
• Quarterly team events.
• An annual free night at a Sosuite location #staycation.
• A positive and empowering team environment.

• Starting pay: $17-$19 per hour depending on experience
• Free parking onsite.