Floating Residential Services Coordinator at Project Home – Philadelphia, Pennsylvania

Pay Range- $22.53- $23.31

Job Summary: The Floating Residential Services Coordinator provides essential support during staff vacancies or special projects, engaging with residents and staff to understand site operations and maintain daily programming. This role focuses on promoting wellness and recovery in an LGBTQ-affirming environment through a person-centered recovery model, assisting residents in achieving their goals, retaining housing, developing skills, and enhancing self-sufficiency.

Essential Duties and Responsibilities

• Assist residents in transitioning from homelessness by providing initial support, orientation, and engagement to establish trust and well-being, while coordinating resources and support tailored to their individual needs and barriers.
• Collaborate with residents to design and implement recovery plans that include short- and long-term goals, facilitate crisis intervention when needed, and provide advocacy in areas such as housing, benefits, employment, education, and medical care.
• Plan and facilitate community-building activities, groups, and house meetings to enhance residents' self-esteem and life skills, while encouraging participation in site-based and Project HOME resources and programming.
• Maintain accurate and timely resident records, including case notes and assessments, while attending necessary meetings and training sessions, alternating on-call responsibilities, and serving as the point of contact in the absence of program management.

Site Specific Duties and Responsibilities AS APPLICABLE

• Assist and support meal preparation with residents - at sites with kitchens or meal services.
• Medication monitoring and support the organization of the medication room - at sites with medication-monitoring duties.

Education and Experience Minimum Requirements:

Minimum Experience:

• High School Diploma or GED with 4 years of experience working with the population; or an Associate's Degree with 2 years of experience; or a Bachelor's Degree.
• Experience working with individuals who have experienced homelessness and/or behavioral health challenges.
• Availability for evening, weekend, and on-call duties.

Core Skills:

• Good verbal and written communication, organizational and interpersonal skills
• Strong computer skills and ability to learn computerized case management system.

Physical requirements:

• Mobile work that involves traveling to different Project HOME sites/sitting/standing.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job, nor does it constitute a written or implied contract.