Parts Counter - Koons White Marsh Chevrolet at Asbury Automotive Group – White Marsh, Maryland

Parts Counter - Koons White Marsh Chevrolet
White Marsh, MD, USA
Requisition ID Req #10731
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Parts Counter Associate, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. Does this sound like you? Apply now!
The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner

Inform customers of companion part requirements while ensuring the customer is exposed to the full product line

Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed

Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line

Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable

Pull and fill orders from stock

Notify parts manager of out-of-stock parts or shop materials that need immediate attention

Notify all necessary parties when special ordered parts have been received

Pull orders and ensure sure all parts are tagged with customer names and job number

Follow department policy and instructions on the special ordering of parts, plus S.O. aging

Follow up on back-ordered parts and replenishes assigned inventory daily

Maintain a prompt, efficient and timely flow of paperwork

Makes sure all internal requests for parts are billed on service repair order

Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required

Receive payment from retail customers or obtain credit authorization

Assist outside sales representatives with their orders

Excellent communication and customer service skills, and able to maintain a professional image and demeanor

Ability to multi-task in a fast-paced environment

Strong computer & phone skills are required (Internet, MS Outlook)

Proficient in Tekion is a plus!

Degree in automotive technology or military equivalent experience

Bi-lingual is always a plus!

Must be at least eighteen years of age

Must have a valid Driver’s License

Must be able to pass pre-employment screen (background and drug test)

Company Benefits:
Pay and Recognition:

Paid holidays & paid time off

Annual income between $45,000-$75,000

Paid training

Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

Job Details