Restaurant General Manager at LMLC OPERATIONS LLC – Big Sky, Montana
Explore Related Opportunities
About This Position
There’s a side of Big Sky, Montana that’s unlike anywhere else—and at Moonlight Basin, you’ll experience it firsthand. Spanning over 8,000 acres of breathtaking alpine landscape, Moonlight offers a truly unique blend of natural beauty, outdoor adventure, and elevated private club living.
As part of our team, you’ll work in one of the most scenic and inspiring environments in the country—where towering peaks, endless trails, pristine forests, and direct access to world-class skiing at Big Sky Resort are just the beginning. Whether it’s a powder-filled winter or a sun-drenched summer, Moonlight Basin is a place where work and lifestyle come together in unforgettable ways.
Our team members enjoy the opportunity to grow professionally while being immersed in a culture rooted in excellence, hospitality, and the spirit of the mountains. From golf and hiking to fly fishing, biking, and exploring nearby Yellowstone National Park, Moonlight Basin puts you at the heart of everything that makes Montana special.
Located just minutes from the town of Big Sky and within easy reach of Bozeman, Moonlight offers the perfect balance of adventure, culture, and community. If you're passionate about the outdoors, driven by service, and looking to be part of something exceptional, Moonlight Basin could be the place for you.
THE OPPORTUNITY:
The Restaurant General Manager is responsible for overseeing and executing day-to-day operations at either Moonlight Tavern or 3 Forks Restaurant, ensuring all activities are conducted within budgeted guidelines and to the highest standard of service.
This role also oversees the seasonal counterparts of these outlets, including the Members’ Lounge, Reserve Snack Cabin, Yurt, and Food Truck. The Restaurant General Manager supervises all Food & Beverage Managers, Supervisors, and hourly associates within their assigned venues and works closely with the broader F&B leadership team to ensure all associates are performing their duties effectively while consistently creating memorable hospitality experiences for members and guests.
Additionally, the Restaurant General Manager is responsible for all front-of-house ordering for their respective areas and for ensuring that FOH invoices are reviewed, approved, and coded accurately and in a timely manner.
As the face of the Moonlight restaurants, the Restaurant General Manager must actively engage with members and guests throughout the dining experience. Personable, positive interactions between the Restaurant General Manager, their team, and guests are a top priority and are essential to delivering an exceptional dining experience.
WHAT YOU WILL DO:
- Maintain complete food & beverage menu knowledge in their restaurant(s).
- Possess a deep knowledge base of our beer, wine, and cocktail offerings in their restaurant(s).
- Maintain thorough knowledge of menu, concept, and hours of operation for the entire Moonlight Basin food & beverage operation.
- Assist with member/guest checks and secure proper payment. Be able to clearly communicate how checks are processed to associates with the goal of maintain less than 1% of gross sales in inaccurate member charges.
- Hold associates accountable for completing work efficiently and accurately.
- Be well versed in the POS to help associates answer questions about placing orders, etc.
- Hold pre-shift meetings to communicate changes or updates to associates.
- Provide aid to all associates as needed. Support and assist associates in handling member/guest inquiries and requests, as well as resolving any complaints.
- Provide support and mentorship to Food & Beverage Managers and Supervisors.
- Help identify and rectify operational, financial, and employee issues.
- Touch member and guest tables throughout the different meal periods to garner positive relationships, gather feedback, and sometimes recover a poor experience.
- Communicate, coordinate, and collaborate with other departments as necessary to ensure the best possible experience for our associates, members, and guests.
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards. Additionally, ensure that all areas in their restaurant(s) are always clean and organized.
- Complete any special projects, as assigned by the Director of Food & Beverage.
- Always maintain a professional appearance and work environment.
- Read, respond to, and address all member/guest feedback.
- Demonstrate the highest level of hospitality to associates, members, and guests by being an active presence on the floor.
- Ensure their restaurant(s)’ FOH operations are adequately staffed for success. Communicate with Chef de Cuisine and other senior culinary leadership in their restaurant(s) to ensure all Back of House (“BOH”) operations are adequately staffed for success as well.
- Ensure their restaurant(s)’ FOH schedules and payroll are accurate and completed on time.
- Communicate with Chef de Cuisine and other senior culinary leadership in their restaurant(s) to ensure all BOH schedules and payroll are also accurate and completed on time.
- Ensure all FOH invoices in their respective area(s) are coded and approved in an accurate and timely manner. Communicate with Chef de Cuisine and other senior culinary leadership in their area(s) are also coding and approving invoices accurately and on time.
KEYS TO SUCCESS:
- High school diploma, college degree preferred.
- Minimum of three years’ experience in Food and Beverage Management. Prior experience in a luxury hotel or private club preferred.
- Self-motivated to meet deadlines, manage priorities, communicate challenges, and work with minimal supervision in a fast-paced environment.
- Team player with a positive attitude
- Excellent people skills.
- Exceptional guest recovery skills.
- Strong knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook. Experience with Jonas preferred.
- Knowledge of JONAS preferred.
- Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.
BENEFITS OF EMPLOYMENT:
- Competitive salary
- Annual bonus
- Heath, dental, vision insurance
- Short & Long Term Disability and Life Insurance paid for by the company
- Matching 401(k) with match and no vesting schedule.
- Complimentary meal per shift
- Tuition reimbursement
- Wellness program that can be used for a Big Sky season ski pass or a gym membership.
- End-of-season discounts on our retail store items.
- End-of-season employee celebration.
- Employee housing is available.
Disclaimer:
This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities for this specific job. The responsibilities, tasks, and duties of this position might differ from those outlined above and other duties may be assigned as necessary.
We are proud to be an EEO/AA employer M/F/D/V.
Moonlight Basin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.