Network Engineering Trainer at Core4ce – Charleston, South Carolina

The network engineering trainer will train, either in-person or virtually, Network Security Operations Center (NSOC) personnel on network devices found in the Medical Community of Interest (MedCOI). The trainer will develop training materials and provide instruction on the baseline configurations of MedCOI network devices and amend training materials when needed to incorporate the latest changes, additions, and enhancements to these network devices. The trainer will work closely with NSOC team leads and engineering staff to stay abreast of changes to the architecture and incorporate those changes into the training material.

Roles and Responsibilities:

Deliver virtual and/or on-site user training to the NSOC staff on best practices for managing and maintaining network devices found in the Med-COI. The government or team lead will assist in determining the curriculum and training schedules

Determine and analyze training needs for NSOC

Design, develop and facilitate training sessions for new and existing staff members

Develop training materials for the MedCOI architecture. The trainer will leverage existing training materials and documentation to the greatest extent possible

Develop a training plan and instructional design material

Ensure training participants complete an evaluation survey designed at the end of training session and submit the completed surveys to the government lead.  The purpose of the surveys is to gain feedback for additional or revised training

Tasks:

Initial On-boarding
- Start with initial on-boarding requirements baseline (check "iSupport Onboarding Process" and broaden for all of NSOC)
- Create/Organize training on NSOC initial on-boarding in regards to NSOC tools and architecture (ServiceNow, SolarWinds, jump servers, SERVIN, MEDCOI Architecture)
- Create team specific training to perform after following the on-boarding requirements have been trained

 Attend and manage training classes 
- Record and tag/name the recording appropriately so it is searchable in SERVIN and One Note for future viewing
- Determine if this training should be mandatory or optional for the specific teams  

 Organize training documentation
- Gather training requirements needed from each team 
- Document objectives baseline
- Determine if objectives should be mandatory or optional 
- Create a list of training videos

 Document training needs
- Work with team leads to determine if cross training would help in developing a more robust staff to include understanding new efforts or initiatives.

*This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.

Required Skills:

5+ years relevant experience in supporting training of a large network infrastructure

A strong working knowledge with Routers, Switches, Firewalls, and Virtual Private Network (VPN) devices

A good understanding of TCP/IP regarding routing and subnetting

Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.)

Proven work experience as a Training Manager

Maintain 8570 compliance (Active Security and OS certifications)

Be a team player that can work under pressure with good written and oral communication skills

A strong sense of urgency including self-governance on task priority.

Must have an active DoD SSBI/Secret Clearance or the ability to obtain and hold a DoD SSBI/Secret Clearance

Desired Skills:

Routing Protocols (OSPF, BGP)

Access Control Lists

Layer 2 Switching

Spanning Tree

Packet Analysis

Cisco Routers (ASR-1006, ISR-4451, and ISR-4331)

Cisco Switches (9300 and 9500)

Palo Alto Firewalls (PA-850, PA-3060, PA-3250, PA-5050, PA-5250, and PA-5260)

Other requirements:

A strong sense of urgency including self-governance on task priorities

Must meet the requirements to obtain and maintain a DoD Secret clearance, as well as all required security certifications and trainings

Must have or be willing and capable of obtaining within 60 days a qualifying security certification, which could be CCNA-Security, GICSP, GSEC, Security+ CE or SSCP

Minimum travel as required

Why Work for Us?

Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.

We offer:

• 401(k) with 100% company match on the first 6% deferred, with immediate vesting
• Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce
• Unlimited access to training and certifications, with no pre-set cap on eligible professional development
• Tuition assistance for job-related degrees and courses
• Paid parental leave, PTO that grows with tenure, and generous holiday schedules
• Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters—supported by a company that invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.