Concession Stand Attendant at Riddle s Group – Dubuque, Iowa

The Concession Stand Attendant is responsible for preparing and serving food and beverages to guests in a fast-paced, customer-focused environment. This role also assists with opening and closing duties and helps maintain a clean, safe, and welcoming concession stand.

What You’ll Do

• Accurately handle cash and operate the Point of Sale (POS) system
• Provide friendly, consistent, and professional customer service to all guests
• Prepare and serve food and beverages according to standards
• Maintain cleanliness of concession stand areas, both front and back of house
• Complete daily cleaning tasks as assigned
• Keep food and beverage items fully stocked
• Follow all departmental policies, procedures, and safety standards
• Maintain a clean, neat, and professional appearance per department guidelines
• Learn and follow department standard operating procedures and Big Ten guidelines
• Promote safety for guests and coworkers at all times
• Perform other duties as assigned by a supervisor or manager

Basic Requirements

• Strong customer service skills
• Ability to handle cash accurately
• Completion of I-PACT online training (required if over age 18)
• Regular and reliable attendance

Scheduling Requirements

• Must be available to work weekends and holidays as scheduled
• Hours may vary based on departmental staffing needs

Physical & Working Conditions

This position requires the ability to perform physical tasks throughout the shift, including:

• Standing for extended periods
• Walking, bending, kneeling, crouching, and grasping objects
• Pushing or pulling up to 30 pounds
• Using proper body mechanics when lifting, reaching, squatting, or bending
• Fine motor skills and manual dexterity
• Working around food service and concession equipment
• Ability to remain professional and effective in a fast-paced or stressful environment

Environmental Factors

• Exposure to heat, noise, dust, and cleaning chemicals
• Indoor concession stand environment

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