Restaurant Manager at Olde Mecklenburg Brewery LLC – Charlotte, North Carolina

Position Title: Restaurant Manager

Reports To: General Manager

Location: OMB LoSo

About OMB

The Olde Mecklenburg Brewery (OMB) is a well-known craft brewery located in Charlotte, North Carolina. Founded in 2009, it has become one of the city's premier destinations for beer enthusiasts, serving high-quality beers brewed in adherence to the German Purity Law, Reinheitsgebot. This law, which dates back to 1516, dictates that beer should be made only from water, barley, hops, and yeast, ensuring that OMB's offerings are both traditional and authentic.

OMB's original location is situated in the Lower South End (LoSo) neighborhood of Charlotte, where the brewery features a state-of-the-art production facility, a restaurant, and an expansive 1-acre biergarten. The brewery is especially known for its lively and family-friendly atmosphere, hosting numerous events and festivals throughout the year. Its beers are distributed across North Carolina through an independent wholesaler network, making them accessible statewide.

In Spring 2024, the brewery expanded by opening a second location in the Ballantyne neighborhood of South Charlotte. This new venue is a significant growth for OMB, featuring a spacious, two-story, 14,000-square-foot restaurant and biergarten, designed to offer even more space for beer lovers to enjoy a wide range of OMB’s craft beers.

OMB is particularly proud of its community involvement and commitment to the craft beer movement, consistently offering high-quality brews that range from traditional German-style lagers to experimental seasonal brews. It is a celebrated part of Charlotte's beer scene and an iconic representation of German brewing traditions in the South.

About The Role

Support Brauhaus restaurant operations and enhance guest experience.

• Walk the floor frequently
• Elevate guest experience
• Maintain appearance of Brauhaus and Biergarten
• Resolve complaints
• Manage incidents and accidents
• Execute opening and closing procedures
• Conduct pre-shift meetings
• Manage Brauhaus inventory
• Drive consistencies in service
• Maintain professionalism at all times
• Mentor, develop, and lead service team
• Assist in annual reviews
• Cultivate an open line of communication with both service team and culinary team
• Participate in weekly Brauhaus meetings

What’s In It For You?

• Medical, Dental, and Vision insurance coverage
• Employer-paid Long-Term Disability insurance coverage
• PTO
• Free beer stipend
• 401k with match
• Employee discount (food, merchandise, and beer!)
• Room for Growth

Qualifications

• 5+ years of experience in the service industry and management experience a plus
• Computer skills to include Microsoft word, excel, Toast, etc.
• Flexibility to work weekends and holidays
• Ability to lift up to 50 pounds
• Interest in craft beer
• Positive attitude and ability to build good working relationships
• Excellent written and oral communication skills
• Good listening skills
• Strong leadership skills and ability to manage a variety of employees with varied backgrounds
• Ability to maintain composure during busy service periods
• Champion OMB’s 6 core values listed below

OMB Core Values

1. Dedication to quality, no shortcuts
2. Integrity, do the right thing
3. Service-minded
4. Point of pride in the community
5. Lead, don’t follow
6. Team

Additional Requirements to Consider

• All candidates must pass a pre-employment/post offer background check.
• Applications are reviewed regularly for both locations. If we would like to move forward with the interview process, HR will contact you via phone or email.
• Positions are posted and maintained regularly. If you have not received any communication from HR, we may not have an open position at the time but may contact you for a future position.
• OMB Participates in E-Verify for employment verification.
• OMB is an equal opportunity employer