CARE Program Manager at Laurel Hill Center – Eugene, Oregon

Laurel Hill Center | Eugene, OR
Full-time | Monday–Friday, 8:00 a.m.–5:00 p.m. | Exempt

Lead with purpose. Support with heart. Make a lasting impact.

Laurel Hill Center is seeking a CARE Program Coordinator to provide day-to-day leadership for our CARE program while continuing hands-on, client-centered service. This is a working supervisor role—perfect for a behavioral health professional who enjoys coaching staff, strengthening team culture, and maintaining a meaningful connection to client work.

Founded in 1972, Laurel Hill Center is a nonprofit organization dedicated to helping adults with psychiatric disabilities build skills, confidence, and independence to live and work successfully in the community.

Team Leadership & Program Support (30%)

• Provide daily guidance, direction, and support to CARE program staff
• Serve as a primary resource for scheduling, workflow, and program expectations
• Foster a respectful, inclusive, and collaborative team culture
• Communicate program updates and ensure services meet organizational and regulatory standards

Staff Supervision & Operations (20%)

• Participate in coaching, performance management, and disciplinary processes in collaboration with management and HR
• Review and approve timecards and leave requests; monitor attendance and coverage
• Support onboarding and training of new staff

Direct Client Services (50%)

• Maintain an active caseload with an average of 12 hours per week of direct service, including case management, skills training, screenings, and crisis intervention
• Conduct applicant screenings, assessments, goal planning, and progress reviews
• Complete accurate and timely documentation in the electronic health record

Required Qualifications

• Bachelor’s degree in mental health, social services, or a related field (or equivalent), plus three years of experience supporting individuals with mental illness
• QMHA-II certification through the Mental Health and Addiction Certification Board of Oregon (at time of hire)
• Valid Oregon driver’s license and acceptable driving record
• Ability to pass required background, fingerprinting, and drug screening

Preferred

• Prior experience in a lead, mentor, or supervisory role

Key Skills & Strengths

• Strong knowledge of mental health treatment and trauma-informed care
• Ability to balance supervisory responsibilities with direct service delivery
• Sound judgment, professionalism, and commitment to ethical practice and confidentiality
• Excellent communication, organization, and problem-solving skills
• Comfort working with diverse populations and individuals experiencing serious mental illness (SMI)

• Mission-driven, community-focused nonprofit serving Lane County
• Collaborative and supportive work environment
• Full benefits package including standard PTO and holidays
• Opportunity to make a tangible difference in the lives of clients and colleagues

Laurel Hill Center is an equal opportunity and affirmative action employer. Women, people with disabilities, and people of color are strongly encouraged to apply. We are committed to creating an inclusive workplace that values diverse backgrounds and lived experience.

Need an accommodation?
Applicants may request accommodations under the ADA by contacting our Human Resource Manager 541-984-3118.