Practice Administrator at Colorado West Otolaryngologists PC – Grand Junction, Colorado

Job Title: Practice Administrator – Colorado West Otolaryngologists

Position Overview

Seeking an experienced and highly motivated Practice Administrator to oversee the daily operations, financial performance, and strategic growth of a busy private practice specializing in Otolaryngology (ENT) and Audiology services. This leadership role supports a multidisciplinary team of 5 ENT physicians, 5 Audiologists, and 3 Advanced Practice Providers (APPs), ensuring operational excellence, regulatory compliance, and an exceptional patient experience.

The ideal candidate is a proactive leader with strong business acumen, healthcare operations experience, and the ability to balance strategic planning with hands-on execution.

Key Responsibilities

Operations Management

• Oversee day-to-day clinic operations across ENT and Audiology service lines
• Ensure efficient patient flow, scheduling, and resource utilization
• Develop and implement operational policies and procedures
• Monitor key performance indicators (KPIs) and drive process improvements

Financial Management

• Manage practice financials, including budgeting, forecasting, and reporting
• Oversee bookkeeping and financial tracking using QuickBooks
• Analyze revenue cycle performance and optimize profitability
• Partner with billing team to improve collections, reduce denials, and ensure compliance

Revenue Cycle & Billing Oversight

• Supervise in-house billing team and revenue cycle operations
• Monitor payer trends, reimbursements, and A/R performance
• Implement strategies to improve revenue cycle efficiency

Human Resources Management

• Lead recruitment, hiring, onboarding, and retention strategies
• Oversee employee relations, performance management, and disciplinary actions
• Ensure compliance with employment laws and internal policies
• Develop and maintain a positive, accountable workplace culture

Contracting & Vendor Management

• Negotiate and manage payer contracts and vendor agreements
• Evaluate contract performance and reimbursement rates
• Maintain relationships with key vendors and service providers

Compliance & Risk Management

• Ensure compliance with healthcare regulations (HIPAA, OSHA, etc.)
• Maintain readiness for audits and accreditation requirements
• Develop and enforce internal controls and risk mitigation strategies

Strategic Planning & Growth

• Collaborate with physician leadership on long-term strategy and expansion
• Identify opportunities for service line growth and operational improvement
• Support implementation of new technologies, services, and initiatives

Qualifications

Required:

• 5+ years of healthcare management experience (private practice preferred)
• Strong knowledge of medical practice operations and revenue cycle management
• Experience managing financials, budgets, and reporting
• Demonstrated leadership and team management experience

Preferred:

• Experience in ENT, Audiology, or surgical specialties
• Familiarity with QuickBooks or similar accounting systems
• Familiarity with ModMed EMR
• Knowledge of payer contracting and negotiations
• Master’s degree (MHA, MBA, or related)

Key Competencies

• Strategic thinking with strong execution skills
• Financial and analytical acumen
• Leadership and team development
• Excellent communication and interpersonal skills
• Problem-solving and decision-making ability
• High level of organization and accountability

Compensation & Benefits

• Base Salary: $100,000 - $125,000 annually DOE
• Bonus Potential: Based on performance and practice financial outcomes
• Health, dental, and vision insurance
• Retirement plan options
• Paid time off and holidays

Work Environment

• Fast-paced, team-oriented private practice setting
• On-site leadership role with high visibility and impact
• Opportunity to shape the future growth of the organization