Account Manager at ArchKey Solutions – Allentown, Pennsylvania

Description

ACCOUNT MANAGER
This position is based out of our Allentown, PA office.

About the Position

Responsible for attracting new customers, client networking, and job solicitation. This position creates positive community relationships, builds, and nurtures relationships with potential client,s and creates strong networks with current and potential business partners, all in coordination with the Companys mission, brand, vision, and code of conduct/ethical business practices, and in alignment with all Company policies, procedures, key objectives, and regulations.

Day in the Life

• Partners with senior management and other Company marketing, operations, and business development personnel to understand key objectives, strategies, priorities, and client relationship work.
• Creates and maintains quality marketing materials, such as presentations, newsletters, photos, images, digital campaign information, and letters.
• Creates and assembles proposals, Request for Quotes (RFQs), Request for Information (RFIs), Request for Proposals (RFPs,) and interview presentations.
• Researches, develops and establishes initial contact with potential clients for early lead identification of new project opportunities. Qualifies for target opportunities that lead to project awards.
• Establishes and cultivates relationships with potential clients through digital presence, cold calls, meetings, and continued follow-up. Maintains contact information for clients, partners, and vendors.
• Develops new markets with existing clients to maintain and grow customer base, increase sales, and attain revenue goals
• Navigates the full sales lifecycle: prospecting, lead generation, specification, proposal, negotiation, and closing.
• Partners with project managers and estimating teams to share documentation, develop customer quotes, and ensure client priorities are satisfied.
• Collaborates with other business leaders and business development team members to develop and implement strategies for a successful social media presence.
• Ensures schedules are met and various aspects of the proposal and marketing materials are persuasive and accurate.
• Negotiates and secures/closes new opportunities and business deals.
• Identifies, plans, manages, coordinates, and attends all trade shows, conferences, workshops, and other networking events.

Minimum Qualifications

• Bachelors degree or equivalent work experience in business administration, marketing, construction management, or a related field.
• Minimum 3-5 years of experience with account management, marketing, and/or sales, preferably in facility services business development and growth strategy and solutions, pricing, organizational design, and client relationship building and networking.
• Familiarity with Customer Relationship Management and Content Management System software. Familiarity with business intelligence tools (i.e., SalesForce and PowerBI). Broad experience with other software and financial systems is desired.
• Proficiency in Microsoft Office 365, Excel, Word, Outlook, SharePoint, etc.
• Ability to comprehend, analyze, and interpret complex business strategies, client needs, and RFP documents.
• Ability to solve problems and deal with a variety of options in complex situations. Requires analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Ability to problem-solve, both independently and working as a team.
• Strong listening, presentation, negotiation, conflict management, and persuasion skills, and the ability to influence potential customers and employees at all levels.
• Exceptional business development, relationship building, and client communication skills. Excellent verbal and written communication skills, including high-quality documentation and report preparation. Experience and skills to work closely with proprietary information and maintain confidentiality.

Salary Range

• $68,200-$81,800 annually, based on experiences and qualifications.

B enefits

At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com.

Legal & Fraud Disclaimer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. #MN70-0.

Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come froman@archkey.com email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.