Client Technologies Analyst II at City of Chesapeake Human Resources – Chesapeake, Virginia
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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About This Position
Working Title of Vacant PositionClient Technologies Analyst II
Job Type: Full Time
Posting Type: City Employees Only
Number of Vacancies: 1
Department: HUMAN SVCS
Division: HS-SOCIAL SERVICES ADMIN
Requisition Number: 2026174
Number of hours worked per week: 40
Work Schedule: Monday – Friday; 8 am – 5 pm | Occasionally- Up to 1/3 of the time.
Work Site Location: 100 Outlaw Street, Chesapeake, VA 23320
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
Job Description:
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications:
Preferred Qualifications:
Job Open Date: 04/08/2026
Job Close Date: 04/20/2026
Open Until Filled: No
Job Type: Full Time
Posting Type: City Employees Only
Number of Vacancies: 1
Department: HUMAN SVCS
Division: HS-SOCIAL SERVICES ADMIN
Requisition Number: 2026174
Number of hours worked per week: 40
Work Schedule: Monday – Friday; 8 am – 5 pm | Occasionally- Up to 1/3 of the time.
Work Site Location: 100 Outlaw Street, Chesapeake, VA 23320
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
$63,185 / annually
Actual salary based on qualifications and experience
Actual salary based on qualifications and experience
Job Description:
Chesapeake Human Services Division of Social Services is seeking a full-time Client Technologies Analyst II. This position, under the supervision of the Systems Analyst I, will assist in all Social Services Information Technology areas of responsibility. The Client Technologies Analyst II will collaborate with staff and manage projects as well as provide technical services, tutorials and trainings. The selected candidate will contribute to the analysis, development, maintenance, testing and support of all systems, hardware and software. The selected candidate will support all aspects of the Division’s systems, hardware and software life-cycles.
GENERAL DESCRIPTION OF CLASS:
The purpose of this position is to provide responsible and complex client computer systems support. The position is responsible for computer systems installation, upgrades, inventory, training, user assistance, and associated duties. The position works within broad policy and organizational guidelines; independently plans and implements projects; reports progress of major activities through periodic conferences and meetings.
TYPICAL TASKS:
GENERAL DESCRIPTION OF CLASS:
The purpose of this position is to provide responsible and complex client computer systems support. The position is responsible for computer systems installation, upgrades, inventory, training, user assistance, and associated duties. The position works within broad policy and organizational guidelines; independently plans and implements projects; reports progress of major activities through periodic conferences and meetings.
TYPICAL TASKS:
- Analyzes client requests for new or improved computer technology systems and researches current technologies to recommend appropriate solutions
- Assists clients with hardware and software issues related to computer systems
- Installs new computer systems and provides initial and follow-up training for users
- Performs system and network administration, including managing user access, adding/deleting users, and assigning passwords
- Completes special projects or tasks involving specialized computer systems as assigned
- Performs administrative duties such as maintaining inventory and records, assisting with budgets, monitoring expenditures, ordering supplies, preparing system specifications, maintaining documentation, conducting studies, and preparing reports
- Participates in or leads staff and training meetings to share information
- Attends training sessions, seminars, and conferences to enhance technical and professional skills
- Performs other related duties as assigned
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and driving record in compliance with City Driving Standards.
SPECIAL REQUIREMENT: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and driving record in compliance with City Driving Standards.
SPECIAL REQUIREMENT: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications:
Exceptional Customer Service Skills
Good Oral and Written Communication skills
Good Oral and Written Communication skills
Strong Analytical and Problem Solving skills
Time Management skills
Time Management skills
A+ or Network + Certified
Ability to Prioritize and Execute Tasks
Prefer two or more years work experience in a Help Desk environment
Prefer two or more years work experience in a Help Desk environment
Prefer two or more years of Human Services or local government experience
Experience supporting any of the following or similar systems/software: Lasherfiche, Everbridge, WEBEOC, State or Local software programs
Experience with access security systems (example – card readers and cameras)
Experience with access security systems (example – card readers and cameras)
Job Open Date: 04/08/2026
Job Close Date: 04/20/2026
Open Until Filled: No
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Job Location
Chesapeake, Virginia, 23322, United States
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