AI Solutions Engineer at Group O – Milan, Illinois

Position Title: AI Solutions Engineer

Location: Milan 4905

Department: IT Development/Support

Employment Type: Full Time

Workplace Type: Hybrid

Reporting To: Cory Shounick

Compensation: $90,000 - $110,000 / year

AI Solutions Engineer
The AI Solutions Engineer is a hands-on technical lead responsible for architecting, building, and deploying AI agents and automated workflows. Unlike a pure back-end developer, this role bridges the gap between business strategy and technical execution. Reporting to the Director of Competitive Intelligence, you will partner directly with business units to translate manual pain points into scalable, agentic workflows using Microsoft Copilot Studio and Azure AI.
You will not be inheriting a legacy system; you will be the primary builder of our foundational AI infrastructure, constructing the future from the ground up. If you are a technical problem-solver who possesses the communication skills to drive adoption and wants a role where you can see the direct business impact of your work, this is your chance to grow with us.

Key Responsibilities

Essential Functions:

• Requirements Translation & Architecture: Partners with business units (Finance, Sales, Ops) to translate vague operational problems into concrete technical requirements and architected solutions.
• Build & Deploy: Architects, prototypes, develops, and deploys supervised agentic workflows and AI tools using Microsoft Copilot Studio, Power Automate, and Azure AI, ensuring solutions are robust and scalable.
• System Integration: Leads the technical integration of AI agents with enterprise systems, specifically Microsoft Dynamics 365 and internal databases, to ensure seamless data flow and process automation.
• Adoption & Training: Serves as the Subject Matter Expert (SME) for agentic AI, driving user adoption by leading technical demonstrations and creating clear documentation for non-technical stakeholders.
• Optimization: Monitors the performance of deployed AI agents, establishing KPIs to track effectiveness and proactively identifying areas for optimization.
• Governance: Contributes to the documentation and refinement of company-wide AI policy, ethical guidelines, and best practices.
• Continuous Improvement: Stays current with the roadmap for Copilot Studio and Azure AI services to continuously improve development techniques and suggest new automation opportunities.

Position type

• Full time

Expected hours of work:

• Monday-Friday

Travel:

• Based on business need but very infrequent

Job Qualifications

Education/Certifications:

• Bachelor’s degree or equivalent experience in Computer Science, Data Science, Information Systems, or a related quantitative field.

Experience:

• 2+ years of demonstrable, hands-on experience architecting, developing, deploying, and monitoring AI applications in a professional environment.
• Proven, practical experience building end-to-end AI solutions with Microsoft Copilot Studio, the Microsoft Power Platform (Power Automate, Power Apps), Azure (AI Studio/Logic Apps), or equivalent software.

Skills and Qualifications:

• Process Automation Mindset: Ability to visualize complex business workflows and identify opportunities to automate them using AI tools.
• Consultative Communication: Strong ability to explain complex technical concepts to non-technical stakeholders and manage project expectations effectively.
• Integration Proficiency: Strong proficiency in integrating AI solutions with enterprise systems, APIs, and diverse data sources.
• ERP Familiarity: Direct experience with ERP systems (Microsoft Dynamics 365 preferred) is a significant advantage.

Preferred Skills and Qualifications:

• Hands-on experience with:
  • Integration of AI agents with ERP systems such as Microsoft Dynamics 365 Finance & Operations, internal databases, and/or financial data sources.
  • Software Development in languages such as Python, C#, or JavaScript for custom AI extensions and model training.
  • Azure AI services, including Cognitive Services, Azure OpenAI, and Responsible AI frameworks addressing governance and bias mitigation.
• Intellectual Curiosity & Drive: A demonstrable passion for AI, evidenced by personal projects, contributions to open-source communities, or continuous learning in adjacent fields (e.g., other cloud AI platforms, open-source models). You are a builder and a learner at heart.
• Relevant certifications such as Microsoft Certified: Azure AI Engineer Associate, Power Platform Functional Consultant, or other relevant certifications.

Physical Requirements : N/A
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• 401(k) Plan with Company Match
• Generous Paid Time Off
• 10.5 Paid Holidays
• Career Development Opportunities

About Group O

At Group O, it’s our employees who we value most. That’s why we provide a supportive environment where employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees’ health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future.
In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.


Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com, we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.