Fraud Analyst at Picklebet – Newstead, Queensland

Picklebet is the first and only Australian made and owned next-gen betting platform. Our team is dedicated to building remarkable products for the betting community, designed to entertain and deliver fun, engaging experiences. We have our sights set on becoming a major player (both within Australia and internationally) by evolving a next gen betting solution.

We are seeking a Fraud Analyst to join our dynamic and growing Compliance team at Picklebet, for an initial 12 month contract. This role presents a unique opportunity to be a part of an expanding Compliance function, offering significant development and progression prospects as the company scales its operations globally.

Key Responsibilities:

• Rapidly identifying, investigating, and taking action on individual cases to prevent or minimise fraud loss, including managing accounts compromised by credential stuffing.
• Conducting crucial Know Your Customer (KYC) checks, managing sensitive customer documentation, and resolving compliance escalations (e.g., ID/card verifications, suspected fraud rings).
• Process payments and reduce cash loss from fraudulent accounts in real time using fraud prevention techniques including verbal verification checks on high-risk withdrawals.
• Leading and participating in end-to-end investigations of fraudulent accounts and syndicates, including conducting interviews with involved parties and managing the full chargeback process.
• Maintaining meticulous records, preparing detailed reports for management, and working closely with cross-functional teams (Legal, Finance, Customer Service) to ensure a unified approach to fraud compliance.
• Identifying and driving the implementation of "best practice" fraud detection techniques. You will contribute to the development of our fraud policies and procedures, helping to shape our compliance framework as we expand.
• Note: This role requires regular weekend work.

Skills and Abilities:

• Previous experience in the online sports betting industry will be highly regarded.
• Strong analytical and investigative skills.
• Excellent report writing skills with a meticulous attention to detail, with the capability to document investigation findings and offer clear recommendations.
• Excellent communication and interpersonal skills.
• Previous experience in creating process guides and technical documentation will be highly regarded.

Take the time to apply today with a well thought out cover letter and resume to work in a supportive, engaging and fun team environment.