Backhaul Coordinator & Fleet Dispatch at Peterson Farms Inc – Byron Center, Michigan

OVERVIEW

JVC Enterprises, LLC is a truckload freight carrier that engages in interstate commerce & transportation of fresh, frozen and dry freight. JVC Enterprises, LLC is a wholly owned subsidiary of Peterson Farms Family of Companies located primarily in Shelby, MI 49455. The Backhaul Coordinator and Fleet Dispatch position is primarily responsible for arranging transportation shipments in the marketplace with the intention of getting JVC Enterprises fleet trucks back to our home terminal in Byron Center, MI.

RESPONSIBILITIES AND DUTIES

•Track and Trace Shipments – daily check the status of drivers (on time/late) at start of day & notify brokers or consignee/receiver of any late status. Reschedule if necessary and update TMS & team on any changes that are needed or already made. Relay to dispatch any updates needed that may affect future scheduled loads.

•Hours of Service – understand FMCSA/DOT Hours-of-Service regulations and check drivers HOS needs and apply available hours to respective backhaul selections. Shipments must be attainable with existing hours-of-service limitations.

•Secure & Dispatch Backhauls – Utilizing contacts or DAT Loads, obtain information and book freight backhauls for JVCE drivers to get back to Byron Center area or Shelby, MI (49455) area.

1. Location – keep deadhead miles to pickup and deadhead miles to terminal from delivery to a minimum, effectively maximizing loaded miles for the truck.
2. HOS – must ensure driver has required hours to be able to execute the load. Negotiate pickup/delivery dates/times with broker as needed to make schedule work.
3. Rate – the rate for the backhaul should be better than $1 per mile. The backhaul coordinator will need to negotiate rates whenever possible to maximize profitability.
4. Turnaround – backhauls are intended to be quick to return drivers to Michigan in an effort to haul another parent company shipment. Thus, backhauls should be consistent with 1 pickup, 1 delivery. Any shipments that fall outside this schedule must be escalated to the team.
5. Manage rate confirmations, paperwork, and POD & BOLs to be turned in for billing/invoicing.

•Data Entry - Must be able to work with existing TMS system (Prophecy) to enter load information into system. This entails building the booked load into Prophecy – driver, origin/destination addresses, pickup and delivery dates/times, division, pickup/PO #’s, driver, and equipment.

1. Attach load paperwork to shipments in Prophecy
2. Update loads as needed with any changes – Detention, new appointments, lumper charges, EFS codes, receipts, etc.
3. Change status of loads as needed (Pending, Assigned, Completed)

•Communication – Drivers, Team Members, Brokers

1. Drivers – send backhaul load to the driver over their OBC Tablet AND text it over the phone. Make sure they confirm receipt of the shipment. Talk to them by hone as needed prior to booking, during, and after delivery of the load as needed.
2. Team Members – Be sure load tenders are attached to emails on loads, rate confirmations sent to respective parties along with any additional info. Include all information needed so that the on-call associate can assist off hours if there is an issue.
3. Brokers – send signed rate confirmations to brokers and follow up with any issues or changes needed.

•Paperwork and Details – Lumpers/EFS/Paperwork

1. Include all relay, EFS, lumper charges and any other details that pertain to loads in the TMS (Prophecy).
2. Assist dispatch team collecting paperwork from drivers as needed.

•On Call Duties – Rotation (compensated)

1. There is a rotation for on-call duties for off-hours, weekends, and holidays where the on-call associate is provided with a phone for drivers to call if issues occur during off-hours. The Backhaul Coordinator & Fleet Dispatch associate is expected to be involved in the rotation with the other team members.

QUALIFICATIONS

Education

• High school graduate or equivalent

• Associate’s & Bachelor’s degree preferred Work Experience

• 1-3 years of relative experience in the transportation field preferred

• 1-3 years of relative experience in the manufacturing field preferred

Skills and Knowledge

• Ability to work remotely if needed

• Must have knowledge and experience with Excel, DAT, MyCarrierPortal, Carrier 411, and FMCSA SAFER. - preferred

• Knowledge of current market trends and where to find information regarding them; fuel included - preferred

• Ability to use computer with proficiency

• Knowledge of DOT weight restrictions, HOS regulations, and other market constraints regarding freight shipments – Preferred

• Excellent organizational and record keeping skills.

BEHAVIORAL REQUIREMENTS

As part of a team-based work environment, must be able to demonstrate the following Job Competencies:

Job Competencies

•Reliability/Dependability – Responds to internal customer needs, questions, and concerns in accurate and timely manner. Follows through on commitments, assignments, and tasks; is at work when scheduled; takes timely breaks/lunches; uses work time wisely.

•Safety Awareness – Demonstrates use of safe and proper work methods and follows established safety procedures. Reports and corrects working conditions that may increase risk factors for injury.

•Work Standards – Has high standards of performance for self. Takes responsibility for actions, results, and mistakes; is thorough, accurate, and reliable when performing and completing tasks, demonstrates honesty and integrity in all aspects of work.

•Respects Diversity – Respects the Company’s diverse workforce, and behaves in a manner that does not cause harm to others based on age, race, ethnicity, gender, sexual orientation or religious believes.

•Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views and welcomes feedback; uses feedback from others to continuously improve performance and working relationships; contributes to building a positive team spirit; puts success of team above own interests.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable persons with disabilities the ability to perform the essential responsibilities and results