People Operations Specialist— $0 Healthcare for You and Your Entire Family at Redirect Health Inc – Phoenix, Arizona

Healthcare shouldn’t be something you worry about when it comes to taking care of your family.

That’s why when you join our team, your healthcare costs $0 out of your paycheck—and the same is true for your spouse and children.

No monthly premiums.
No deductibles.
No surprise medical bills.

Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.

This isn’t a perk.
It’s part of our mission.

Redirect Health exists to make healthcare affordable for small businesses and people who can’t afford traditional employer insurance.

We help real people navigate a system that is often confusing, expensive, and frustrating—and we do it with empathy, accountability, and simplicity.

If you want your work to matter to families every single day, you’ll find purpose here.

At Redirect Health, our values guide how we show up for each other, our clients, and our members.

We do our best work when we:

Obsess Over People
We are always helpful, friendly, and human.

Own It to Completion
If we take something on, we see it through.

Always Improve & Adapt
We learn quickly and adjust without ego.

Always Start with “Yes, We Can Help You”
We lead with solutions and figure out the rest.

Succeed as a Team
We win together through trust and collaboration.

Detest Waste & Unnecessary Complexity
We remove friction so we can focus on what truly helps people.

If these values resonate with you, you’ll feel at home here.

The People Operations Specialist exists to make sure our team members feel supported, informed, and cared for—every day.This role reports to the Director of People Operations and partners closely with them to deliver a strong, consistent, and people-centered employee experience. You’ll be the friendly, welcoming, in-office face of People Operations—someone team members recognize, trust, and feel comfortable coming to—while also ensuring the behind-the-scenes HR fundamentals are handled accurately and compliantly.

This is a hands-on role for someone who:

• Loves engaging with people face-to-face
• Brings positive energy and approachability to the workplace
• Is knowledgeable in core HR processes and confident handling sensitive matters
• Believes HR should feel human, not intimidating

In this role, you will:

• Support team members by answering questions about policies, benefits, leaves, and employment processes with empathy and clarity
• Own core HR responsibilities, including FMLA administration, leaves of absence, unemployment claims, and required documentation
• Be Present as an in-office, approachable resource who greets team members, builds relationships, and strengthens culture through everyday interactions
• Partner With the Director of People Operations, leadership, and internal teams on employee relations matters and people-related needs
• Maintain accurate, confidential employee records and ensure compliance with employment laws and company policies
• Improve people processes by identifying opportunities to simplify, clarify, and enhance the team member experience

A strong performer in this role is known for:

• Being warm, reliable, and easy to approach
• Balancing empathy with sound judgment
• Following through and closing the loop
• Making HR feel accessible, supportive, and human

Success in this role is measured by:

• Team members feeling supported, informed, and comfortable engaging with People Operations
• Accurate and timely handling of leaves, claims, and HR documentation
• Strong in-office presence and positive day-to-day engagement
• Clear communication and trusted partnership with the Director of People Operations and leaders

We’re looking for someone who:

• Has experience in HR, People Operations, or a generalist-style role
• Brings working knowledge of FMLA, unemployment claims, and basic employee relations
• Is friendly, upbeat, and confident engaging with people in person
• Handles sensitive information with professionalism and care
• Takes ownership and follows through
• Enjoys simplifying complex or confusing processes
• Cares deeply about people and culture

What “Free Healthcare” Actually Means

When we say free, we mean $0 out of your paycheck and $0 when you need care:

• $0 monthly premiums
• $0 to add your spouse or children
• $0 deductibles (we reimburse them)
• $0 out-of-pocket maximums

This benefit alone can save families tens of thousands of dollars.

• Starting Salary: $50,000
• FREE healthcare for you and your entire family
• Dental & Vision insurance
• Paid time off & sick time
• 401(k) access
• A mission-driven team that believes in doing the right thing

If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.