Market Manager (Bank) / Req #1153 at Partners Bank – Wells, Maine

Department: Branch Administration/Sales Development

Reports to: Chief Deposit Officer

Supervises: Assistant Branch Manager and support staff

Status: Full Time / Exempt

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for the Market Manager I:

• The Market Manager I is responsible for the administration of a small branch or satellite office including sales, service, operations, lending, deposit generation, customer service, compliance, safety and security.
• Develop new business activity and deposit growth through participation in business development calls.
• Achieve individual and branch goals sales, referrals and retention of existing account relationships.
• Support and promote the Bank’s Customer Care Commitment by consistently providing a superior level of service.

Job Requirements for the Market Manager I:

• Three to five years prior related job experience in a financial institution, preferably a banking institution.
• Related job experience to include: Branch Management, Consumer Lending and Sales.
• Excellent customer relations skills in order to sell and cross sell bank deposit and loan products.
• Strong communication and interpersonal skills to effectively deal with customers, coworkers and others.
• Detail oriented with solid organizational skills.
• Must be goal driven and able to adapt to change.

Specific Job Functions for the Market Manager I:

Sales & Service:

• Develop and manage an outside calling program focused on generating new business customers, and retaining and growing existing customer relationships.
• Maintain a schedule that allocates sufficient time between in branch activities and outside business development in order to achieve assigned goals.
• Uncover opportunities and provides customers with appropriate products and services that meet their needs.
• Coach and mentor staff to develop their sales and service skills.
• Manage staff’s sales activities to support the Bank’s sales and referral goals

Operations & Control:

• Oversee the general operation of the branch to ensure ongoing compliance with company policies, procedures, security and various governmental regulations (i.e., OFAC, HMDA, Flood, GLBA, Bank Secrecy, CIP/CDD, etc.)
• Responsible for ensuring branch audit and security requirements are met.

Community Involvement:

• Represent the bank at various community events.
• Maintain professional memberships in local civic, business and community organizations to enhance the Bank’s market presence.
• Encourage staff participation in community activities.

Management:

• Provide leadership, supervision, coaching and mentoring to staff.
• Assist in the administration of various Human Resource programs (i.e., performance evaluations, hiring, disciplinary documentation, etc.)

This Job Description for the Market Manager I describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Our generous benefits are listed on our website: Partners.bank/about/careers/