Human Resources Operations Specialist at U.S. Legal Support – Houston, Texas

Job Title: HR Operations Specialist
Location: Houston, TX
Schedule: Hybrid (2 days in-office) - Monday-Friday - 8 AM-5PM

The HR Operations Specialist provides support to the Human Resources department through the execution of core HR processes. This role supports benefits administration, reporting and analysis, compliance and record-keeping, and general HR administrative services, including leaves administration, unemployment, and workers’ compensation. The position may assume additional functional responsibilities as assigned.

• Serve as the initial point of contact for employee human resources questions, concerns, or issues; escalate to HR Leadership as needed

• Administer HRIS, including processing new hires, rehires, terminations, and employee data changes

• Maintain employee files and ensure compliance with federal, state, and local regulations, including I-9 completion and record retention

• Prepare and compile HR reports, metrics, and special reports from HR databases

• Assist with preparation of government reports related to EEO compliance, ACA, and other HR functions as needed

• Support annual open enrollment by providing first-line assistance to employees and partnering with the benefits team for resolution

• Analyze employment-related data and prepare required reports

• Complete employment verifications

• Communicate with job applicants regarding background check status

• Interpret and explain HR policies, procedures, laws, standards, and regulations

• Maintain and update HR documentation, including organizational charts, employee handbooks, and directories

• 1–3 years of human resources experience preferred

• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook

• ADP Workforce Now experience preferred

• Excellent verbal and written communication skills

• Strong interpersonal and customer service skills

• Reliable, dependable, and detail-oriented

• Demonstrates flexibility and resilience in a fast-paced environment

• Strong Microsoft Office and Excel knowledge

• Strong analytical and problem-solving skills