Front Office Manager at Pearl Health Clinic – Ammon, Idaho

Summary

The Office Manager is responsible for coordinating and overseeing the administrative duties in the front office and ensuring that the office operates efficiently and smoothly. Their responsibilities include developing workflow protocols, policies, and overseeing the front office staff in scheduling, correspondence, and customer service.

Duties

• Oversees the daily work activities of the office.
• May handle or assist with discipline and termination of employees in accordance with company policy.
• Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents.
• Supervision and training of all front office staff including safety, job duties, schedules, and compliance of company policies and procedures
• Responsible for the follow-through, implementation, and completion of all duties, new policies, procedures, and projects taken on by the front office staff
• Collaborates with other department supervisors, administrative assistants, and company consultants on a regular basis to ensure an unparalleled customer experience
• Pre-screening, hiring, and orienting new front office staff
• Provide critical and unbiased feedback during coaching opportunities and employee evaluations
• Performs all front office duties as needed

Benefits

• Medical//Dental/Vision
• 401(K) at a 4% company match.
• Short- & long-term disability.
• Life Insurance Policy.
• PTO & Paid Holidays.

• High school diploma or equivalent required; Associate's degree in office administration or related field preferred.
• At least three years of administrative and clerical experience are required.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.