Clinical Supervisor- Sign on Bonus - Ophthalmology - NERA at ReFocus Eye Health – Hamden, Connecticut

Our established multi-specialty Ophthalmology group is seeking a skilled professional to join our friendly and dedicated team. If you're passionate about providing exceptional patient care, leading a team to excellence, and eager to grow in a supportive environment, we want to hear from you!

$1,000 Sign on bonus

As the Clinical Supervisor, you will be the bridge between our providers and our technical staff, ensuring clinical excellence and operational harmony.

• Lead & Mentor: Oversee the clinical staff, providing guidance, training, and performance feedback to ensure a high-standard of ophthalmic care.
• Elevate Patient Care: Work closely with our ophthalmologists to gather comprehensive patient information, ensuring accurate diagnoses and personalized treatment plans.
• Master & Teach Ophthalmic Testing: Conduct (and oversee) thorough preliminary examinations, including visual acuity, pupillary responses, and more.
• Perform Advanced Diagnostics: Administer and ensure the quality of diagnostic tests such as OCT, perimetry, and ophthalmic photography.
• Assist in Surgical Procedures: Support ophthalmologists during minor surgeries, laser procedures, and crosslinking.
• Optimize Clinic Operations: Efficiently manage patient flow in clinic and imaging rooms, collaborating with clinical staff to reduce wait times and improve the patient experience.
• Maintain Compliance: Ensure all clinical activities, including the administration of eye drops (Certification Required), meet safety and regulatory standards.
• Contribute to Clinic Efficiency: Perform high-level clinical and administrative tasks, ensuring a smooth, organized, and professional workflow.

• Leadership Experience: Proven experience as an Ophthalmic Technician with a natural aptitude for leadership or previous supervisory experience.
• A Passion for Excellence: A commitment to patient care and the ability to inspire that same passion in others.
• Sharp Eyesight for Detail: Exceptional attention to detail and strong organizational skills.
• Top-Tier Communication: Excellent interpersonal abilities to handle patient concerns and staff coordination.
• Agility: The ability to thrive and remain calm in a fast-paced, team-oriented environment.
• Administrative Savvy: Knowledge of medical office procedures and the ability to perform indirect activities that contribute to the practice's high-quality performance.
• Education: High School Diploma or equivalent.

• COA/COT/COMT Certification: Certified Ophthalmic Assistant (COA) or higher is strongly preferred.
• Prior Management: Experience in staff scheduling or clinical training.

• Reliability: A strong work ethic and the ability to lead by example.
• Collaboration: Ability to work collaboratively with a diverse team of doctors, techs, and admins.
• Tech Proficiency: Proficiency in data entry, typing, and EMR systems.
• Service Mindset: Outstanding customer service skills.

• We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
• We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
• We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.