Patient Access Rep at Ridgecrest Regional Hospital – Ridgecrest, California

Job Summary

• Occupation: Patient Access Representative

• Specialty: Admissions / Registration

• Salary: $18.63–$24.46

• Working Hours: 40 hours/week

• Shifts: Varies

• On-Call: No

• Degree Required: High school diploma or equivalent preferred

• Position Type: Full Time

• Work Environment: Hospital Clinic

• Location: 93555, Ridgecrest, California, United States

• Visa Sponsorship: No

Job Description

We’re looking for responsible and organized Patient Access Representatives who are committed to supporting patients during one of their most important first steps—admission and registration. In this role, you’ll handle a variety of clerical duties related to outpatient testing, emergency, and hospital admissions, including verifying insurance and securing pre-authorizations.

You’ll contribute to the smooth functioning of the admissions process while ensuring patients receive timely and respectful service.

Key Responsibilities

• Perform clerical tasks for outpatient, ER, and hospital admissions

• Register patients and assist with pre-admission processes

• Obtain insurance pre-authorizations as needed

• Notify insurance providers of patient admissions

• Support department managers with assigned tasks

• Provide backup for hospital telephone operator and emergency call system

Collaborative Teamwork

This role involves working closely with our team to deliver effective, patient-focused services and contribute to a supportive and collaborative work environment.

Qualifications

• High school graduate or equivalent preferred

• Proficient in reading, writing, and communicating in English

• Knowledge of clerical skills and Windows-based PC software

• Must maintain 95%+ accuracy on monthly audits after 3 months

• Able to work independently with minimal supervision

• Demonstrates professionalism, sound judgment, and courteous behavior

• Works cooperatively with team members and across departments

• Willing to learn and operate hospital telephone system, including emergency code calls

Benefits You'll Enjoy

• Medical, Dental, Vision

• 403B with Employer Match

• Life Insurance

• Flex Spending – Health Care & Dependent Care

• Employee Assistance Program

• Gym Membership Reimbursement

• Tuition Reimbursement

• Sick and Vacation Time

Welcome To RRH

Established for 60 years, RRH is a non-profit, full-service Hospital with 25 inpatient beds, a 99-bed skilled nursing facility, clinics, and other outpatient services. RRH has state-of-the-art facilities and offers multi-specialty healthcare, view Treatment & Care. RRH received the American Medical Association’s Joy in Medicine Award in both 2023 and 2025, recognizing its commitment to healthcare worker well-being. RRH also maintains an established physician well-being program.

Our mission is to be the partner of choice for the healthcare needs of our community. Our purpose is to care for our community’s health and the well-being of those who care for them.

About Ridgecrest

Ridgecrest is a family-friendly community of 38,000 in the desert of central Southern California, far from the traffic and commotion of LA. Affordable and safe, it's been voted as the best place to live in Kern County by Niche. Home of the China Lake Naval Air Weapons Station, it is near the Sierra Mountains and full of natural wonders, outdoor activities, and sunshine. Our hospital is close to Mammoth Ski Area, Mount Whitney, Sequoia National Forest and Death Valley. Learn more About Ridgecrest and the Outdoor Activities around it.