Registered Nurse (RN) - Pediatrics at Playground Management MSO LLC – Fayetteville, North Carolina

At Rainbow Pediatrics, we are dedicated to delivering exceptional, patient-centered care to children and families in our community. Our team combines clinical excellence with genuine compassion to create a supportive and welcoming environment for every child we serve.

The Clinic RN partners closely with Practice Providers to deliver high-quality, patient-centered pediatric care in a fast-paced outpatient setting. This role is responsible for coordinating and optimizing patient flow, performing comprehensive clinical assessments, accurately gathering and documenting screening data, and supporting in-office examinations and procedures. The Clinic RN also plays a vital role in patient and family education, ensuring clear communication, continuity of care, and an exceptional patient experience.

ESSENTIAL RESPONSIBILITIES:

• Communicate effectively with patients, physicians, and other staff members in a professional and courteous manner.
• Politely escort patients from waiting room to exam room.
• Obtain patient medical history in electronic health records (EHR), vital signs, medication dosage and frequency, patient allergens, and assist with examinations.
• Complete all forms, prior authorizations, and paperwork as requested by provider to facilitate patient care.
• Monitors the quality of care based on pre-established outcome-oriented indicators.
• Updating patient’s chart under the direction of the provider during patient visits, recording detailed information into the electronic health records (EHR) system, including medical histories, physical examinations, and treatment plans while using medical terminology and abbreviations according to all clinical quality measures.
• Review patient charts for completeness after visit or after phone call.
• Provide documentation to patients with clear instructions and / or education regarding their care plan.
• Prepare exam and treatment rooms before and after patient visit; be sure room is equipped with necessary instruments and supplies for patient’s visit, package and sterilize instruments as needed, ensure room is properly sanitized and ready for patient, and monitor inventory, notifying management if supplies need to be ordered.
• Understand the Vaccines for Children Program.
• Perform daily, weekly, and monthly nursing duties according to schedule including, but not limited to, laboratory quality checks, refrigerator temperature monitoring, and check eye wash station.
• Return messages and follow up on patient requests either by telephone or patient portal in a timely manner.
• Ensure laboratory tests and results are in alignment with regulatory compliance.

Other Responsibilities

• Maintain strict confidentiality; adheres to all OSHA, HIPAA, and other federal, state, and local guidelines/regulations.
• Demonstrate dedication to the mission, vision, values, and goals of the organization.
• Regular and reliable attendance including attending monthly staff meetings.
• Perform other duties as assigned.

• Associates Degree in nursing from an accredited school
• An active, unrestrictive RN license to practice nursing in the state of North Carolina (NC) or compact licensure or eligibility to obtain a RN license in NC
• Must have at least one (1) year of professional RN practice experience
• Availability to work a half-day Saturday rotation schedule once every 4–5 weeks
• Basic Life Support (BLS)
• Valid driver's license, reliable transportation and auto insurance
• Flexibility to provide occasional support at other Rainbow Pediatrics clinic locations to support operational and patient care needs

Preferred Qualifications

• Bachelors Degree in nursing
• Two (2) years of pediatrics experience in the outpatient, inpatient, or emergency department setting
• Bilingual Spanish

Core Competency, Skills & Abilities

• Passionate and committed to improving the health and well-being of children and their families of all backgrounds and cultures
• High level of emotional intelligence with excellent communication and interpersonal skills
• Must be highly detail-oriented and organized, with strong problem-solving and critical thinking skills
• Ability to perform effectively in a fast-paced environment, prioritize competing responsibilities, and consistently meet deadlines
• Strong computer skills and has a willingness to learn additional skills
• Exceptional teamwork and conflict management skills