Scheduling & Reservations Coordinator – Remote at Destination Knot – Baltimore, Maryland

Location: Remote (United States)

Company: Destination Knot

Destination Knot is a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience.

The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment.

This is a coordination-focused role centered on administrative support and client communication.

Coordinate scheduling and reservation requests following established processes

Communicate with clients to confirm details, provide updates, and address general inquiries

Maintain accurate records, calendars, and reservation documentation

Monitor timelines and ensure confirmations, updates, and changes are completed accurately

Support daily operations by following internal workflows and quality standards

Provide professional, timely responses to client inquiries

Collaborate with internal teams as needed to support service delivery

Strong organizational and time-management skills

Clear written and verbal communication abilities

Attention to detail and accuracy

Ability to work independently in a remote environment

Basic computer proficiency and willingness to learn new systems

Professional, reliable, and client-focused

Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.

Fully remote position

Flexible scheduling options may be available

Training and ongoing support provided

Remote work flexibility

Structured, supportive team environment

Clear expectations and established workflows

Opportunity to develop valuable coordination and client service skills

Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.