Scheduler, Clinic-Orthopedic at RWJBarnabas Health – Jersey CIty, New Jersey

Job Overview:

Responsible for the coordination and completion of scheduling patient’s procedures and surgeries.

Qualifications:

Required:

• High School Diploma
• One to two years experience in clerical or receptionist work
• Thorough knowledge of modern office methods, practices, equipment and ability to perform confidential and complex clerical tasks

Scheduling Requirements:

• Shift- 8:30am-4:30pm
• Monday – Friday
• Full Time

Essential Functions:

• Responsible for the coordination and scheduling of the clinic procedures and surgery appointments.
• Coordination of Procedures and Surgery appointments may include the following:

• Obtain Prior Authorization for test/ procedure
• Schedule PAT Testing for patient
• Schedule medical clearances for patient
• Complete Surgical booking sheets
• Arrange physician block time
• Coordinate day and time of surgery with both physician, OR scheduling team and patients
• Arrange transportation for patient
• Track all information on patient’s surgery.
• Assist with scheduling clinic patient appointments- post opt visits
• Assist with answering a high volume of incoming calls promptly, transferring calls to staff as needed.
• Forward information from patient to other staff members and follow up as needed.
• Assist with reviewing voicemails and return calls within 24 hours.
• Assist with managing patient flow and oversee patient sign-in sheet throughout the day.
• Assist with maintaining and updating provider’ schedule on scheduling system as needed.
• Assist with retrieving medical records as needed, maintaining clinic records and files according to HIPAA guidelines.
• Demonstrate competency in operating copy/scanning equipment.
• Perform all clerical function in compliance with departmental rules and regulation.
• Able to function independently with minimal direction from supervisor.
• Interact with other disciplines, departments, agencies and insurance companies in a professional manner.
• Maintain professional relationships with all co-workers.
• Follow HIPAA Compliance at all times.
• Complies with unit and department scheduling guidelines.
• Maintain and update professional knowledge and proficiency through continuing education, staff meetings, workshops, and serving on special committees.
• Promote a positive and healthy workplace environment/ attitude.
• Performs other duties as assigned.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Pay Range:

$21.00-$25.00 per hour

Let us shape the future of healthcare, together. Our competitive base rates offered will be dependent upon your relevant experience, education, and skills. In addition to base salary, we offer excellent benefits creating a competitive total rewards package to include health and welfare benefits, tuition reimbursement, retirement benefits, employee assistance programs and many opportunities for professional and personal growth.

Join our team to embark on shaping the future of healthcare!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.