Receptionist/Guest Service - JLR Boston in Boston, Massachusetts at Asbury Automotive Group

Receptionist/Guest Service - JLR Boston
Boston, MA, USA
Requisition ID Req #11452
About Asbury
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Compensation: $20-$22 hourly
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.

The Receptionist is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department/destination. In addition, the receptionist will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs.

Greet walk-in customers and determines the nature of their visit

Answer incoming phone calls. Direct callers to appropriate department or individual

Answer basic inquiries, take detailed messages and provides basic information to all callers

Communicate with callers and customers in a professional, friendly and efficient manner

Communicate messages to the appropriate parties in a timely manner

Assist with clerical duties as requested

Other duties to be determined by management

Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required

Ability to multi-task in a fast paced environment

Advanced computer & phone skills (Internet, MS Outlook) a must

Ability to speak multiple languages is always a plus

Must be a minimum of eighteen years of age

Must pass pre-employment screens (background and drug test)

Flexible Schedule - late shifts

Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.



#INDTECH
#INDSALES
#INDCOLLISION
#INDADVISOR
#INDMANAGER
#INDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Job Details