What is the role of a Scheduling Specialist at AGS LLC?

The Scheduling Specialist position at AGS LLC is a Full-time or part-time position opportunity in the Computer Software field.

Where is this Scheduling Specialist job located?

Oklahoma City, Oklahoma, 73102, United States

What type of employment is offered for this Scheduling Specialist role?

Full-time or part-time position

What is the expected salary for this Scheduling Specialist job?

Compensation will be discussed during the hiring process.

How can I apply for the Scheduling Specialist position at AGS LLC?

You can apply directly through the application link provided.

Scheduling Specialist at AGS LLC

Position Title: Scheduling Specialist

Description

Job Overview

Are you a highly organized individual who thrives on multi-tasking in a fast-paced environment? As a Scheduling Specialist, you will coordinate shipping, installation, and regulatory notifications for AGSs innovative Slots and Tables products. Youll excel in a dynamic setting, leveraging strong multi-tasking skills to manage evolving priorities effectively. With exceptional customer service, communication and organizational skills, youll drive success and make a meaningful impact in this role.

Responsibilities

Monitor and manage business operations to meet customer expectations, company goals, and compliance standards.
Arrange product transportation based on customer, service, and jurisdictional requirements.
Prepare and verify shipping documents, including bills of lading, commercial invoices, packing lists, and compliance notifications.
Coordinate with Operations and Field Service to manage work orders, including scheduled and unscheduled support, software, and hardware upgrades.
Communicate with Field Service Supervisors to determine labor, licensing, and skill needs for work orders.
Contact customers to schedule work orders, set expectations for start times, technician details, and project completion, and address inquiries or issues.
Collaborate with Service, Purchasing, Sales, Production, and Compliance to align resources, coordinate third-party vendors, and meet order requirements.
Track order progress, communicate status to departments, and resolve roadblocks to ensure timely completion.
Maintain positive interdepartmental relationships to enhance customer service effectiveness.
Update job knowledge through educational opportunities and perform other assigned duties.

Skills and Requirements

High School or GED required
Associates degree or equivalent work experience
2 to 3 years of experience preferred
Familiarity in a multi-module ERP system such as SAP, Oracle, or MS Dynamics
Basic understanding of coordinating operational activities or willingness to learn
Excellent communication skills; interacts effectively and works productively with a wide range of people
Exceptional customer service skills to address customer needs and build positive relationships
Strong organizational skills to manage multiple tasks and priorities in a dynamic, fast-paced environment
Proven ability to multi-task and adapt to changing demands while maintaining accuracy and efficiency.
Experience with Microsoft Office Suite Programs

Note: All offers are contingent upon successful completion of a background check.

*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.

AGS is an equal opportunity employer.

Equal Opportunity Employer, including disability/protected veterans

Scheduling Specialist at AGS LLC – Oklahoma City, Oklahoma

About This Position

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