Hazleton Guest Experience Director in Hazle Township, Pennsylvania at LCBC Church
NewJob Function: Executive/Management
LCBC Church
Hazle Township, Pennsylvania, 18201, United States
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Job Description
Hazleton Guest Experience Director
Personal Qualifications
Reports to: Hazleton Campus Pastor
Hours Commitment: Part-time (25 hours/week) with regular weekend responsibilities.
Objective: To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more and more people to Jesus and help them fully follow him.
Required Skills:- Strong people and conflict resolution skills.
- Strong oral and written communication skills.
- Strong organizational and time management skills.
- Strong computer skills with the ability to learn appropriate software skills.
- Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.
- Sets the pace for a world-class level of hospitality and customer service locally.
- Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.
- Create excellent, inviting and warm environments.
- Vision cast constantly.
- Assist with location specific responsibilities as designated by the Hazleton Campus Pastor.
- Lead and give oversight to the following areas:
- Attendee Onboarding Process
- Guest Experience Volunteer Teams:
- Greeters, Host teams, Parking, Communion, Programs, Cleaning teams, etc.
- Office and Administration team
- Special Events Teams
- Cafe/Retail
- Administrative duties as assigned.
- Hours per week include Weekend Gatherings.
- Be a part of the local team and necessary meetings.
- Attend Central Meetings, Guest Experience meetings, and others as scheduled.
- Can articulate an identifiable salvation experience and lives out a pattern of spiritual development and regular attendance and participation at LCBC.
- Supports LCBC’s mission, priorities, philosophy of ministry, and doctrinal statement.
- Supports LCBC’s core values: we run after the one; we pursue excellence; we prioritize relationships; we deploy people for impact; we are real and relatable.
- Displays a winning attitude and a spirit of cooperation; communicates truth with grace; prays about everything; and has a willingness to serve on a team.
- Shows a desire to grow, develop, and mature, both spiritually and professionally.
- Exhibits pride in the image of LCBC as it reflects on the image of Christ portrayed to attendees, staff, and guests.
- Be an LCBC Partner or willing to become a Partner within 60 days of employment
- Annual counseling benefit
- Flexible schedules
- Casual dress
- Quarterly professional and spiritual development days
- Intentional investment in personal and professional development
Evaluation:
The Hazleton Guest Experience Director will meet regularly with the Hazleton Campus Pastor for planning, goal-setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed three times throughout the year.
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Job Location
Hazle Township, Pennsylvania, 18201, United States
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