ONLINE LEARNING SYSTEMS MANAGER at INSTITUTE OF AMERICAN INDIAN & – Santa Fe, New Mexico

POSITION SUMMARY

The Online Learning Systems Manager (OLSM) manages the operations and licenses for the IAIA Canvas Learning Management System (LMS) and other LMS-related programs, including, but not limited to, Zoom, TechSmith/Camtasia, Otter, and Adobe. The OLSM acts as the primary contact for LMS and LMS-related program vendors for contract-related questions, to ensure service maintenance, and to troubleshoot system issues. The OLSM also provides direct end-user support for LMS and LMS-related programs by offering regular end-user LMS training and collaborating with academic programs on LMS-related training as needed.

SUMMARY OF RESPONSIBILITIES AND POSITION FUNCTIONS

· Sets up semester course lists, blueprints and sandboxes in Canvas,

· Manages semester-to-semester LMS instructor and student enrollments,

· Manages LMS-related programs, including but not limited to Zoom, TechSmith/ Camtasia, Otter and Adobe

· Acts as primary contact for LMS and LMS-related program vendors

Provides end-user support for LMS and LMS-related programs under the purview of Online Learning

· Conducts regular end-user LMS trainings and collaborates with academic programs on LMS-related program training

REQUIRED EXPERIENCE AND EDUCATION

· A minimum of an associate’s degree in educational/Instructional Technology or a related field is required; equivalent professional experience in online or distance learning may also be considered.

· Minimum of at least two (2) years of leadership experience in Educational Technology, coordinating college-level online education, including experience delivering distance learning program objectives, collaborating effectively, collecting and compiling information, and preparing reports.

· Must possess and demonstrate understanding of instructional methodologies and learning principles as they relate to classroom and online learning.

· Requires proficiency with online learning hardware, software, and e-learning tools.

· Experience in working with Native Americans, Alaska Natives, and/or diverse peoples is preferred.

REQUIRED COMPETENCIES: (To perform the job successfully, an individual must demonstrate the following)

· Excellent and proven communication, negotiation, and problem-solving skills.

· Expertise and knowledge of best practices for online education and instruction.

· Expertise in relational databases, including experience with Airtable.

· Proven ability to communicate clearly and effectively with all levels and with all people and groups.

· Proven ability to interact and work successfully with faculty, students, and staff as related to job responsibilities.

· The employee must adhere to appropriate professional standards of conduct and ethics, including confidentiality, integrity, and honesty; follow directives; cooperate and work respectfully with others; and participate in meetings as required

· Ability to adapt quickly and effectively to change in the work environment.

· Expertise and knowledge of relevant educational technologies related to distance learning.

WORKING CONDITIONS

· Occasional travel for meetings, conferences, and other events using personal vehicle or company vehicle

· Must use team collaboration tools for inter-department communications (e.g., Slack, Notion)

· Management has the right to revise this job description at any time, with or without notice

· This job description does not list all the duties of the job

· The job description is not a contract for employment