Senior Peer Support Specialist at Mental Health Association of Rochester/Monroe County – Rochester, New York

We are seeking a dedicated and compassionate Senior Peer Support Specialist to join our team in MHA's Self-Help Drop-in Center. Our Drop-In Center is a safe, inclusive space where individuals can receive compassionate, non-clinical support in times of crisis.

Job Summary:
In addition to the roles and responsibilities of a Peer Support Specialist, the Senior Peer Support Specialist assists the Program Director with mentoring new and existing staff and in carrying out day-to-day operations of the department.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

• Peer Support Services
• Engages individuals in a personal, supportive manner, creating relationships that emphasize wellness and recovery.
• Provides individuals with services consistent with the department goals and outcomes. This may include individual, group and/or support services. This may include providing services at the program site and/or in the community.
• Addresses mental health concerns and behaviors by providing department services.
• Empowers participants to be self-advocates in their own lives.
• Collaborates with community resources and makes referrals as necessary.
• Maintains appropriate documentation in a timely manner consistent with department requirements and HIPAA regulations.
• Mentorship of Department Peer Support Specialists
• Serves as a point person to staff to successfully fulfill their responsibilities as a Peer Support Specialist within the department.
• Supports an organizational culture of being culturally sensitive and trauma informed.
• Ensures organizational policies and procedures are adhered to consistent with federal, state and local laws and regulations.
• Serves as supervisor in the absence of the Director.
• Day to Day Operations
• Assists Program Director to ensure that services are adequately staffed, department deadlines are met, meetings are scheduled, and departmental efficiencies and operational improvements are made.
• Plans and organizes events, staff training and department engagement activities.
• Carries out identified tasks consistent with fulfilling department goals and outcomes.
• Other
• Schedules meetings and appointments (both in person and virtually) as needed. Ensures all attendees have communication regarding meeting location, etc.
• Documents and distributes accurate notes from meetings in a timely manner.
• Attends meetings as assigned.

Supervisory Responsibilities:

None

Education and Experience:

• Associate degree in a Human Service-related field or equivalent experience.
• Minimum of two years’ experience providing peer/youth/family support services.
• Experience and knowledge of the public mental health system.
• Personal lived experience with mental health required
• Must have obtained either a provisional peer certification (and obtain permanent certification within one year of hire) or have peer certification as required by the department for which they will work (adult/youth/family). Certification must be maintained throughout employment. (NYCPS or CRPA)

Work Hours:

• The standard work week is 35 hours.
• Anticipated schedule: M-W-F 9 am-5 pm and Tu-Th 1pm - 9 pm
• This work cannot be performed from home or in hybrid format.

Compensation:

• Compensation will be in the range of $26-28/hr.